Ahmed Samir
Public Relations Professionals
Cairo,Cairo
Summary
Date of birth 1994-06-05 Skills Confidence Organization Communication Skills Ability To Make Decision And Solve Problems strategic Prospecting Skills Time Management Ability to coach salespeople Social selling skills Having a strong motivation Languages Arabic English Supports team manager and performs management duties when manager is absent or out of office. Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary. ... Communicates deadlines and sales goals to team members. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
66
66
years of professional experience
Work History
Tenants Relationship Executive
SGS / Tivoli Plaza
Cairo , Cairo
03.2021 - Current
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Developed and maintained courteous and effective working relationships.
- Developed team communications and information for meetings.
- Identified issues, analyzed information and provided solutions to problems.
- Conducted research, gathered information from multiple sources and presented results.
- Worked with [type] customers to understand needs and provide excellent service.
- Used Microsoft Word and other software tools to create documents and other communications.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked flexible hours; night, weekend, and holiday shifts.
Customer Service
National Bank of Egypt
cairo, Cairo
01.2020 - 02.2021
- Immigration Exploring Assist Managers in Sales Strategy Development.
- Keep Informed of New Products and Services.
- Recruit, Train, and Coach the Sales Team.
- Delegate Tasks and Set Deadlines.
- Set Sales Targets and Motivate Sales Team.
- Prepare Sales Reports.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
Sales Team Leader
01.2006 - 01.2019
- Supports team manager and performs management duties when manager is absent or out of office.
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
- Assists management with hiring processes and new team member training.
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
- Communicates deadlines and sales goals to team members.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
01.2001 - 01.2018
Vodafone
01.2012 - 01.2017
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Helping determine pricing schedules for quotes, promotions, and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contracts for orders.
- Visiting clients and potential clients to evaluate needs or promote products and services.
- Maintaining client records.
- Answering client questions about credit terms, products, prices and availability.
01.2005 - 01.2016
Fitness Trainer
01.2004 - 01.2016
- Muscles Gym Demonstrating exercises and routines to clients.
- Assisting clients in exercises to minimize injury and promote fitness.
- Modify exercises according to clients’ fitness levels.
- Monitoring client progress.
- Providing information or resources on general fitness and health issues.
- Providing emergency first aid if necessary.
01.2008 - 01.2015
Education
ICDL -
Ain Shams University
01.2019 - 01.2005
Skills
Relationship Management
Partner Relationship Management
Executive team leadership
Account servicing
Customer Relations
Report preparation
Complaint resolution
Training development aptitude
Technical Support
Proficient in [Software]
Goal-setting
Timeline
Tenants Relationship Executive
SGS / Tivoli Plaza
03.2021 - Current
Customer Service
National Bank of Egypt
01.2020 - 02.2021
ICDL -
Ain Shams University
01.2019 - 01.2005
Vodafone
01.2012 - 01.2017
01.2008 - 01.2015
Sales Team Leader
01.2006 - 01.2019
01.2005 - 01.2016
Fitness Trainer
01.2004 - 01.2016
01.2001 - 01.2018