Experienced Sales Engineer with 5 years of success in Security industry with focus in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as technical advocate throughout entire sales process.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Project Pre-Sales Engineer
Hikvision
12.2022 - Current
Analyze client requirements and designed end-to-end security and surveillance solutions (CCTV, access control, video management systems).
Conduct site surveys to assess project scope, risks, and technical feasibility.
Prepare detailed Bill of Quantities (BOQ), system architectures, and technical proposals aligned with client needs and budgets.
Select appropriate products and solutions based on performance, scalability, and cost considerations.
Deliver technical presentations, product demonstrations, and solution walkthrough to clients and stakeholders.
Support the sales team during client meetings, negotiations, and technical discussions.
Participate in tendering processes, ensuring compliance with specifications and submission requirements.
Collaborate with internal teams (sales, technical support, and project delivery) to ensure smooth project handover.
Provide pre-sales technical support and responded to client inquiries, RFIs, and RFPs.
Keep updated on new technologies, products, and industry trends in security and surveillance systems.
Develop AAA and AA System integrators sales and presales teams
Keep End-users decision makers updated with the Hikvision latest technology
Technical Advisor
Hikvision
03.2021 - 11.2022
Supported channel partners, distributors, and system integrators with pre-sales technical consultation.
Assisted sales teams in identifying customer requirements and recommending suitable IP surveillance and security solutions.
Delivered technical presentations, product demonstrations, and solution training to partners.
Provided support in preparing technical proposals, BOQs, and system configurations.
Resolved technical issues during pre-sales and ensured correct product positioning.
Enabled channel sales growth by guiding partners on product selection and solution design.
Senior Presales Engineer
SpeedTech (Dahua National Distributor)
10.2020 - 02.2021
Prepared technical submittals, BOQs, and quotations based on project requirements and AutoCAD drawings.
Designed CCTV shop drawings and proposed optimized, cost-effective solutions.
Coordinated with clients to validate requirements and deliver tailored technical proposals.
Issued RFQs to suppliers and evaluated offers to support competitive pricing.
Delivered technical presentations, meetings, and product demonstrations to clients.
Provided technical support, troubleshooting issues and resolving customer complaints.
Tested new products and stayed updated through trainings, seminars, and exhibitions.
Trained client teams on system operation, configuration, and product selection.
Projects Manager & Pre-Sales Team Coordinator
SpeedTech (Dahua National Distributor)
01.2020 - 09.2020
Led end-to-end project and pre-sales operations, ensuring alignment between client requirements and delivered solutions.
Partnered with sales teams to support deal closing, providing technical validation and solution optimization.
Managed vendor relationships (e.g., Hikvision, Dahua Technology) to secure competitive pricing and technical support.
Supervised project execution, ensuring on-time delivery and high customer satisfaction.
Coordinated and coached pre-sales engineers to improve proposal quality and conversion rates.
Developed pricing strategies and solution positioning to enhance competitiveness in the market.
Increased the Department net profit to be 37.2%.
Senior Pre-Sales Engineer
SpeedTech (Dahua National Distributor)
08.2019 - 12.2019
Designed and presented customer-focused security solutions, aligning technical offerings with business needs.
Acted as a key technical advisor during client meetings, supporting sales negotiations and closing high-value deals.
Reviewed and optimized BOQs, proposals, and pricing to increase win rates.
Built strong relationships with clients, ensuring trust and long-term business opportunities.
Introduced AI-driven video analytics solutions (queue analysis, customer demographics) to support client business decisions.
Education
B.Sc. - Electrical and Computer Engineering
Higher Technological Institute
Egypt
01-2019
IGCSE - International General Certificate of Secondary Education