Ahmed Shetiwy
Tourism, Costumer Service
Summary
Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Customer Service Representative
concentrix, Nike
cairo
06.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Dive Instructor
Orca diving centre
hurghada (soma bay)
03.2020 - 11.2022
Customer Service Agent
xceed
cairo
02.2019 - 03.2020
Receptionist
Red Sea College Center
Sharm El-Sheikh
05.2016 - 11.2017
PADI Dive Instructor
Water World Center
Taba
02.2013 - 12.2015
- Organized activities to promote learning and increase student enjoyment.
Life Guard
Nid-Du-Cro Piscine
Neuchatel
06.2010 - 12.2013
Restaurant Service
Buch & Bach Restaurant
Neuchatel
01.2008 - 11.2009
Life Guard & Swimming Trainer
Amer Group
Marina North Coast
06.2004 - 07.2006
Education
No Degree - Sociology
Faculty of Letter
Neuchatel, Switzerland 04.2001 -
BBA - Accounting
Faculty Of Commerce
Tanta, Egypt 03.2000 - 06.2004
Skills
Excellent Communication
Certification
French Education In Epsu School
Additional Information
Serious and hard worker, I always put the safety of my guest in the first place, i have my own fun way to teach and to share
experiences.
I deal easily with groups in many situations. Although dynamic and always helpful. During all my career, I used to work in big teams
with different nationalities.
Timeline
Customer Service Representative
concentrix, Nike
06.2022 - Current
Dive Instructor
Orca diving centre
03.2020 - 11.2022
Customer Service Agent
xceed
02.2019 - 03.2020
Receptionist
Red Sea College Center
05.2016 - 11.2017
PADI Dive Instructor
Water World Center
02.2013 - 12.2015
Life Guard
Nid-Du-Cro Piscine
06.2010 - 12.2013
Restaurant Service
Buch & Bach Restaurant
01.2008 - 11.2009
Life Guard & Swimming Trainer
Amer Group
06.2004 - 07.2006
No Degree - Sociology
Faculty of Letter
04.2001 -
BBA - Accounting
Faculty Of Commerce
03.2000 - 06.2004
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