Ahmed Shokry Ibrahim
Cairo ,egypt
Summary
Offering strong organisational and problem-solving skills, coupled with keen eye for detail and ability to work under pressure. Knowledgeable about coordinating team efforts, managing resources, and streamlining processes to enhance productivity. Ready to use and develop communication, leadership, and analytical skills in Trade role.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior trade operations officer
ADIB-ABUDHABI ISALMIC BANK
cairo, Egypt
02.2023 - Current
- Oversaw daily operations for smoother workflow.
- Handled payment collections at point of delivery when necessary.
- Attended trade shows regularly to stay updated on industry trends and new products.
- Organized financial documentation and statements with detailed and accurate information about transactions.
Personal Banker
ADIB-ABU DHABI ISLAMIC BANK
cairo, Cairo Governorate
06.2020 - 02.2023
- Applied knowledge of financial products to improve customer understanding.
- Promoted bank's products for increased sales and branch profitability.
- Collaborated with team members to meet daily operational requirements smoothly.
- Delivered excellent customer service to foster positive relationships.
- Assisted customers with loan applications, ensuring eligibility criteria met.
- Sourced new business through strategic networking to maximize investment opportunities.
- Resolved complex banking queries with professional demeanor and expertise.
- Suggested suitable insurance plans, promoting financial security to clients.
- Managed high net worth portfolios, enhancing client loyalty.
- Fielded incoming calls from customers, resolving issues swiftly and efficiently.
- Educated clients on digital banking services to simplify transactions.
Bank teller
ADIB-Abu Dhabi Islamic bank
cairo, egypt
02.2018 - 05.2020
- Identified potential sales leads whilst delivering excellent service.
- Organised documents, enhancing administrative efficiency.
- Conducted routine audits, ensuring compliance with bank procedures.
- Improved customer satisfaction by promptly processing transactions and answering inquiries.
- Balanced vaults and ATMs, ensuring optimal cash availability.
- Performed daily cash drawer reconciliation to maintain accuracy.
Education
ENGLISH- SPANISH
AL ALSUN AIN SHAMS UNIVERSITY
CAIRO 09.2012 - 06.2016
Certificate In International Trade and Finance (CITF)
London Insititute of Banking And Finance
CAIROSkills
- Positive communication skills
- Team collaboration skills
- Organization of daily duties
- Analysis and problem solving
- Creativity
- Effective teamwork
- Active listening
- Strong decision-making
Certification
Certificate in international trade and finance (CITF)
Timeline
Senior trade operations officer
ADIB-ABUDHABI ISALMIC BANK
02.2023 - Current
Personal Banker
ADIB-ABU DHABI ISLAMIC BANK
06.2020 - 02.2023
Bank teller
ADIB-Abu Dhabi Islamic bank
02.2018 - 05.2020
ENGLISH- SPANISH
AL ALSUN AIN SHAMS UNIVERSITY
09.2012 - 06.2016
Certificate In International Trade and Finance (CITF)
London Insititute of Banking And Finance
Similar Profiles
Md.Kayes AhmedMd.Kayes Ahmed
Sales Executive at Fintrek Marketing (Personal Finance for Emirates Isalmic Bank )Sales Executive at Fintrek Marketing (Personal Finance for Emirates Isalmic Bank )
ANAS MADMUJANAS MADMUJ
Business Service Officer at Abu Dhabi Islamic Bank (ADIB)Business Service Officer at Abu Dhabi Islamic Bank (ADIB)
Ahmed AlaaAhmed Alaa
Islamic Sales Executive at Abu Dhabi Islamic Bank (ADIB)Islamic Sales Executive at Abu Dhabi Islamic Bank (ADIB)