AHMED SOLIMAN
Egypt - GIZA
Summary
As a Sales Account Manager, I possess solid experience in sales and marketing, complemented by a strong customer service approach. I can contribute to business growth by creating and maintaining long-term client relationships. With over 15 years of extensive experience in Apple products and store management—9 of which have been in supervisory roles—I bring a wealth of knowledge to the table.
I am highly organized, energetic, and confident, with excellent communication and presentation skills. I excel in meeting tight deadlines and thrive in high-pressure environments. My strong background in Information Systems, combined with my extensive experience in sales and store management, would be particularly valuable to your organization.
While my resume provides a comprehensive overview of my abilities, I would welcome the opportunity to further discuss my qualifications at your convenience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Manager
- Shift Electronics UAE
Based In Cairo, Egypt, With A Focus On The Egyptian Market
01.2021 - Current
- Maintain and grow existing accounts, enhancing customer loyalty and satisfaction.
- Build and nurture relationships with buyers and product managers in major retail chains to increase market share for our products.
- Present, promote, and sell products effectively, using compelling arguments to engage both existing and prospective customers.
- Detail pricing and negotiate costs as necessary to secure profitable deals.
- Forecast and track client account metrics to ensure alignment with sales goals.
- Conduct occasional face-to-face product presentations to enhance client engagement.
- Address customer problems and complaints promptly to achieve resolution and satisfaction.
- Analyze and monitor local competition to identify trends and opportunities.
- Attend events, trade shows, and customer sites to promote products and strengthen relationships.
- Delivered product training and support to clients and sales teams, enhancing their understanding and effective usage of the products
- Update the Management (CRM) with comprehensive details on customer interactions and account status.
Account Manager
- CITE
ORACLE Gold Partner
01.2020 - 12.2020
- Create new opportunities, with the new and existing customers
- Provide the customers with new quotations and negotiate them
- Maintain long-term relationship servicing existing customers and build new relationships with new customers
- Deliver Sales Presentations to high-level executives
- Collaborated with the technical team to ensure optimal implementation for clients.
- Reach potential customers through cold calling, face-to-face meetings and through web-mail applications
- Solve Customer problems and complaints to reach solutions & satisfaction
- Update Management (CRM) with all details on the Customers
Store Manager
- Switch Plus
Apple Premium Reseller
01.2012 - 07.2019
- Company Overview: Premium Reseller
- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Ensure availability of merchandise and services by maintaining inventories
- Maintain professional and technical knowledge by attending educational workshops and participating in professional societies
- Contribute to team effort by accomplishing related results as needed
- Review the sales team performance, aiming to meet or exceed targets
- Premium Reseller
Ass Store Manager
- Switch Plus
Apple Premium Reseller
01.2010 - 12.2011
Senior Sales Executive & Technical Consultant
- Tradeline
Apple Premium Reseller
01.2009 - 12.2009
Senior Sales Executive & IOS Consultant
- Tradeline
Apple Premium Reseller
11.2007 - 12.2008
Apple Hardware Technician
- SYNC computer services
10.2004 - 09.2007
Education
B.Sc. - Management Information Systems
Advanced Academy
Egypt01-2008
Skills
- Communication skills
- Presentation skills
- Negotiation skills
- Vendor relations
- Customer satisfaction
- Team Training
- Sales reporting
- Systems and software expertise
- Sales meetings and orientations
- Apple product expertise
- Cold calling skills
- Multitasking Abilities
Certification
- Apple Certified Support Professional 10.6, 12/09
- Passed the Apple Desktop Service Exam in USA, 01/07
Training
- Digital Marketing Diploma (From AMC Academy)
- Sales Diploma (From Ibrahim Elfiky International Enterprises Inc.)
- BOSE (Sound Systems)
- Apple sales training online: Achieved Apple sales professional yearly from 2008 to 2018 (Apple sales training online)
- Computer Programming (Computek training center)
- Microsoft Office Programs (Computek training center)
References
Shall any references be needed; it will be furnished upon request.
Timeline
Account Manager
- Shift Electronics UAE
01.2021 - Current
Account Manager
- CITE
01.2020 - 12.2020
Store Manager
- Switch Plus
01.2012 - 07.2019
Ass Store Manager
- Switch Plus
01.2010 - 12.2011
Senior Sales Executive & Technical Consultant
- Tradeline
01.2009 - 12.2009
Senior Sales Executive & IOS Consultant
- Tradeline
11.2007 - 12.2008
Apple Hardware Technician
- SYNC computer services
10.2004 - 09.2007
- Apple Certified Support Professional 10.6, 12/09
- Passed the Apple Desktop Service Exam in USA, 01/07
B.Sc. - Management Information Systems
Advanced Academy
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