Ahmed Tarek
Property Consultant
Giza,6th Of October
Summary
Experienced CRM Team Leader with over 4 years of experience in CRM, Sales, and Marketing. Excellent reputation for resolving problems and improving customer satisfaction. A Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience. Experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
Overview
2
2
Languages
4
4
Certifications
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Property Consultant
Units Real Estate
Sheikh Zayed, 6th of October, Giza
01.2021 - Current
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Increased home sales through persuasion, negotiation and ability to close.
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Educated clients looking to sell or buy on current market conditions, legal requirements, and pricing.
- Developed successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Educated clients weekly on buying and selling processes to increase customer satisfaction and understanding.
- Built and established new business opportunities and managed existing clients.
- Retained team clients through effective sales and satisfaction management strategies.
- Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness.
Digital Marketer
Freelance
11.2020 - Current
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Measured and report performance of all digital marketing campaigns, and assessed against ROI and KPIs.
- Executed all digital marketing initiatives, including eCommerce marketing strategy, SEO and SEM and social media content.
- Increased customer acquisition and ROI through continuous optimization, testing and experimenting with ad creative work, bid strategies, audience targeting and placements.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Increased customer engagement through social media.
Customer Relationship Management (CRM) Team Leader
Shezlong
Sheikh Zayed, 6th of October , Giza
12.2016 - 01.2019
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved problems, improved operations and provided exceptional service.
- Developed team communications and information.
- Identified training needs and developed content while evaluating existing programs.
- Used database to research, gather, analyze, and present data.
- Developed business cases, presentations, and reports for senior management.
- Reviewed invoices, payment requests, and advance requests.
Education
Bachelor of Science - Business Administration And Management
Misr University For Science & Technology: MUST
6th Of October, Giza 02.2016 - 07.2019
High School Diploma -
Noor El-Salam Language School
Cairo 09.2011 - 07.2014
Skills
Microsoft Office
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Udacity: Digital Marketing Nanodegree
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Udacity: Digital Marketing Nanodegree
02-2021
Property Consultant
Units Real Estate
01.2021 - Current
Digital Marketer
Freelance
11.2020 - Current
ICDL Arabia: International Certificate of Digital Literacy (ICDL)
11-2019
Udacity: Data Analysis Nanodegree
08-2018
Customer Relationship Management (CRM) Team Leader
Shezlong
12.2016 - 01.2019
The American University in Cairo (AUC): Conversational English for Accomplished Learners (C1)
06-2016
Bachelor of Science - Business Administration And Management
Misr University For Science & Technology: MUST
02.2016 - 07.2019
High School Diploma -
Noor El-Salam Language School
09.2011 - 07.2014
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