Summary
Overview
Work History
Education
Skills
Military Status
Personal Information
Courses Taken
Timeline
Generic
Ahmed Tarek Mahmoud El-Gohary

Ahmed Tarek Mahmoud El-Gohary

Ajman

Summary

Customer-oriented mechanical engineer with hands-on experience in automotive service, diagnostics, and technical support. Demonstrated success as a Service Advisor and Technical Engineer with leading global car brands, managing end-to-end service processes and resolving customer concerns with precision and care. Skilled in coordinating repair operations, estimating costs, and maintaining high service standards. Seeking to contribute to a forward-thinking automotive service environment with a strong focus on efficiency and customer satisfaction.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Auto Repair Shop Owner

Manager
Alexandria, Egypt
07.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Workshop Manager

NOUR ELDINE EL-SHERIF
Alexandria, Egypt
08.2023 - 08.2024

-Inspect vehicle parts, identify faults, and test them before proceeding with maintenance procedures.
-Order appropriate spare parts based on the fault identification results.
- Ensure that the technician obtains the appropriate spare parts and installs them in the vehicle.
-Schedule and distribute tasks to the maintenance team according to qualifications and technical skills.
- Monitor workflow and technician needs to achieve production targets.
- Commit to performing maintenance operations on time.
- Ensure that maintenance procedures are performed accurately and in accordance with terms and requirements.
- Ensure compliance with occupational health and safety rules and regulations within the service center.
- Inspect the interior and exterior condition of vehicles before delivery and ensure that the required maintenance has been completed.
-Ensure that replaced spare parts are included in the customer's vehicle, with the exception of the oil filter, unless otherwise requested by the customer.

Company Owner And Sales Engineer for Personal Production Equipment

G.T.S COM FOR FIAR SECURITY PRODUCTION
Alexandria, EGYPT
10.2022 - 07.2023
  • Visit and contact with all factories and company's customer's.
  • Technical advice for all necessary equipment according to the needs of each project.
  • Price negotiations after the financial and technical study of each project.

Technical Engineer

Nissan Alex ECC
Alexandria, Alexandria
03.2021 - 10.2022

- Inspect vehicle parts, identify faults, and test them before proceeding with maintenance procedures.
- Order appropriate spare parts based on the fault identification results.
- Ensure that the technician obtains the appropriate spare parts and installs them in the vehicle.
-Schedule and distribute tasks to the maintenance team according to qualifications and technical skills.
- Monitor workflow and technician needs to achieve production targets.
- Commit to performing maintenance operations on time.
- Ensure that maintenance procedures are performed accurately and in accordance with terms and requirements.
- Ensure compliance with occupational health and safety rules and regulations within the service center.
- Inspect the interior and exterior condition of vehicles before delivery and ensure that the required maintenance has been completed.
- Ensure that replaced spare parts are included in the customer's vehicle, with the exception of the oil filter, unless otherwise requested by the customer.

Service Advisor Engineer and Technical Engineer

Mercedes-Benz Egypt
Alexandria, Egypt
10.2020 - 02.2021
  • Receiving customer's cars
  • Listening to customer concerns and complain handling
  • Monitoring cars during repair or services
  • Take customers approvals for any needed spare parts or service cost
  • Make body and paint estimations
  • Deliver cars to customers after work is done
  • Follow up with customers

Education

Bachelor degree of MECHANICAL ENGINEER - Naval Architecture and Marine Engineering

Alexandria University
Alexandria
01.2015 - 01.2020

Skills

  • MS Office

  • AutoCAD

  • Mat lab

English

Military Status

Exempted

Personal Information

  • Date of Birth: 10/15/1993
  • Nationality: Egyptian
  • Marital Status: Single

Courses Taken

  • N-sap Nissan technical engineer
  • GN-sap Nissan service advisor

Timeline

Auto Repair Shop Owner

Manager
07.2024 - Current

Workshop Manager

NOUR ELDINE EL-SHERIF
08.2023 - 08.2024

Company Owner And Sales Engineer for Personal Production Equipment

G.T.S COM FOR FIAR SECURITY PRODUCTION
10.2022 - 07.2023

Technical Engineer

Nissan Alex ECC
03.2021 - 10.2022

Service Advisor Engineer and Technical Engineer

Mercedes-Benz Egypt
10.2020 - 02.2021

Bachelor degree of MECHANICAL ENGINEER - Naval Architecture and Marine Engineering

Alexandria University
01.2015 - 01.2020
Ahmed Tarek Mahmoud El-Gohary