Ahmed Wahdan

• Provided expert guidance to team on contract interpretation and application, fostering culture of compliance within organization goals.
• As a team manager my role involve mentoring and supporting my team members, fostering a positive work environment and promoting culture of excellence and professionalism within the team members.
• Managing a portfolio worth over 200 million L.E - with a high profit margin is a significant responsibility .
• Resolved contractual disputes through effective negotiation strategies, minimizing impacts on the organization''s reputation and bottom line.
• Established strong relationships with external partners, fostering trust and collaboration on future contractual engagements.
• Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
• Collaborated with internal departments to identify and manage demand for material and services.
• Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
• Achieved significant cost reductions by renegotiating existing contracts when market conditions allowed for more favorable terms.

• 1-Expanded client base through targeted marketing campaigns and networking events. managing portfolio size over 55 million L.E and acting as leader to 13 team members.
• 2-To assist clients effectively, it's essential to have thorough understanding of their requirements, financial capabilities, and risk tolerance. Take time to listen to their concerns and ask relevant questions to gather all necessary information.
  3- Product Knowledge: Stay updated of various insurance programs offered by different companies. Familiarize yourself with coverage options, benefits, limitations, and exclusions of each policy. This knowledge will enable you to guide
  clients effectively and help them make informed decisions.
  4- Comparative Analysis: Conduct comparative analysis of insurance programs from different companies. Assess features, costs, and benefits of each policy to determine which one aligns best with client's needs. Present this information to clients in clear and concise manner, highlighting differences and advantages of each option.
  5- Compliance and Regulations: Stay up-to-date with latest regulations and compliance requirements in insurance industry. Ensure that your team follows these regulations diligently to protect both clients and your organization. This
  includes understanding privacy laws, disclosure requirements, and any specific regulations related to insurance products you offer.
  5. Customer Service: Provide exceptional customer service throughout entire process. Be responsive to client inquiries, promptly address any concerns or issues, and maintain regular communication. Building strong relationships with clients will
  help establish trust and loyalty.
  6. Continual Education: insurance industry is constantly evolving, with new products and regulations emerging regularly. Encourage your team to pursue continuous education and professional development opportunities to stay updated on industry trends, products, and best practices.
  7. Performance Tracking and Analysis: Monitor performance of your team and insurance programs you recommend. Track key metrics such as client satisfaction, policy retention rates, and claims experience. Analyze this data to
  identify areas for improvement and make necessary adjustments to optimize outcomes.

As team leader for 35 employees in chain pharmacy, had significant responsibilities in terms of employee development, training, and driving profit for group. Here are some key points likely focused on:
1. Employee Development: likely designed and implemented development programs to enhance skills and knowledge of team members. This may have included training on effective customer engagement techniques, customer service protocols,
and product knowledge. By investing in employees' development, aimed to improve their performance and overall customer experience.
2. Client Engagement: As team leader, would have emphasized importance of building strong relationships with clients. This involves training employees to understand and meet needs of clients, effectively communicate with them, and
provide excellent customer service. By fostering positive relationships, aimed to increase client loyalty and engagement with pharmacy group.
3. Customers Services Programs: likely implemented various customer service programs to enhance overall experience for customers. This may have included initiatives such as loyalty programs, personalized services, and follow-up systems to
ensure customer satisfaction. By focusing on customer service, aimed to differentiate pharmacy from competitors and retain loyal customer base.
4. Profitability: As team leader, I were responsible for driving profitability for pharmacy group. likely monitored sales performance, set targets, and implemented strategies to increase revenue and reduce costs. This may have included identifying
opportunities for up-selling, cross-selling, or implementing cost-saving measures. Track record of success in achieving profit goals would have demonstrated yo ability to effectively manage and motivate team.
Overall, in role as team leader in chain pharmacy, played crucial part in developing employees, improving customer engagement, implementing customer service programs, and driving profitability for group. efforts would have contributed to success and growth of pharmacy.

• I was responsible for company's business in northern area KSA. managing portfolio of 10 million $ . through regular follow up of distributors , pharmacies and hospitals warehouse as well to facilitate liquidity of goods and provide feedback to different teams of doctors prescribing habits.
• Analyzed sales to manage life cycle of product, inventory models and selling rates.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Strengthened client relationships with regular communication, addressing concerns, and providing exceptional service.
• Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Built relationships with customers and community to establish long-term business growth.

• Managing nutritional business to northern area , KSA with market leader position for 7 consecutive years reaching 4 million $ sales sizes.
• Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
• Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
• Conducted market research on competitor products and services, informing tailored sales pitches and strategies.
• Assisted physicians with patient education efforts, providing resources and support as needed.
• Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Clarified customer requests, forwarded product information and answered questions to support sales operations.