Ahmed Wahid

Work History

Nirvana Over the World

01.2022 - Current

Drove budget planning, team performance, and new business development
Implemented cost-saving measures and consistently exceeded organizational targets
Improved operational efficiency by streamlining processes and implementing innovative strategies.
Developed long-term strategies to drive continuous improvement in operations, resulting in increased revenue and reduced costs.
Drove employee engagement initiatives aimed at increasing retention rates among top performers within the organization.
Implemented performance metrics to track progress, identify areas for improvement, and guide team efforts toward achieving goals.

Nirvana Over the World

01.2020 - 01.2022

Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Defined, implemented, and revised operational policies and guidelines.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.

Nirvana Over the World

01.2018 - 01.2020

Managed budget reporting, customer relations, and business procedure implementation
Improved business processes and facilitated XML integrations
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

ALL IN TRAVEL

01.2015 - 12.2017

Coordinated cross-functional teams to address operational bottlenecks and improve overall efficiency.
Trained new hires in proper procedures, ensuring consistent quality standards across the team.
Ensured timely resolution of customer issues related to shipments, fostering positive feedback on company responsiveness and service quality levels.
Participated in process improvement projects, identifying areas of inefficiency or waste within the supply chain network.
Developed key performance indicators to measure team success and drive continuous improvement initiatives.

ALL IN TRAVEL

01.2009 - 01.2015

Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.

GOLDEN LAND TOURS

01.2005 - 01.2009