Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic

AHMED YOUSSEF

Administrative Assistant
Lisboa

Summary

Experienced administrative support professional with over three years of experience at Accenture, complemented by a robust background in sales and customer service roles. Demonstrated expertise in managing office tasks, providing project support, and facilitating effective communication within diverse and multicultural environments. Possesses a Bachelor of Law and is currently pursuing studies in International Business Management. Proficient in English (B2) and Portuguese (A2), with a proven track record of adapting communication styles to meet varied professional needs. Known for strong organizational skills, a commitment to continuous learning, and the ability to thrive in dynamic, fast-paced settings.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Administrative Assistant

Accenture
09.2021 - 06.2024
  • Provided comprehensive administrative support to various departments, ensuring smooth daily operations
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Senior Sales

Hamod Abdel Alrahman Establish
04.2016 - 05.2020
  • Sales
  • Increased sales revenue by developing and implementing strategic sales plans and promotions.
  • Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
  • Analyzed market trends to identify new opportunities for growth and expansion within the territory.

Sales & Customer Services

Al Alawady Group
09.2013 - 03.2016
  • Sales
  • Customer Services
  • Assisted customers in finding the best solutions to their needs, resulting in increased loyalty and repeat business.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Analyzed customer feedback to identify areas for improvement.

Education

Bachelor of Science - Law

Faculty of Law, Zagazig University
Zagazig, SHR
09.2025 - 05.2013

Master of Science - International Business Management

IPLeiria
09.2020 - Current

Skills

  • Enthusiastic about science

  • Ambitious

  • Patient

  • Microsoft Office software

Accomplishments

  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Software

MS Word

MS Excel

MS PowerPoint

Interests

Reading

Sports

Timeline

Bachelor of Science - Law

Faculty of Law, Zagazig University
09.2025 - 05.2013

Administrative Assistant

Accenture
09.2021 - 06.2024

Master of Science - International Business Management

IPLeiria
09.2020 - Current

Senior Sales

Hamod Abdel Alrahman Establish
04.2016 - 05.2020

Sales & Customer Services

Al Alawady Group
09.2013 - 03.2016
AHMED YOUSSEFAdministrative Assistant