Ahmed Ali Mohamed Abdelkawi
Student
Fayoum
Summary
Proven professional with a strong background in emergency response and customer service, honed at Pickalbatros as a Lifeguard. Excelled in team collaboration and public safety, significantly enhancing guest safety and satisfaction. Skilled in First Aid and adept in multilingual communication (Arabic, English, German), I bring a track record of achieving targets and fostering customer loyalty.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Lifeguard
Pickalbatros
01.2016 - 11.2023
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Responded to patron incidents in professional and timely manner.
- Educated patrons on safety protocols and enforced safety rules.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Administered CPR and first-aid following best practices.
Cashier
Private Owners
01.2015 - 12.2015
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Shop Salesperson
Private Owned
01.2014 - 12.2014
- Achieved sales targets by actively engaging with customers and addressing their needs effectively.
- Resolved customer complaints professionally, maintaining a positive brand reputation and fostering customer loyalty.
- Collaborated with team members to optimize store operations and provide excellent customer service.
- Built lasting relationships with repeat customers, resulting in increased sales revenue over time.
- Handled cash transactions accurately, ensuring proper reconciliation at the end of each shift.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
Education
Associate of Science - Accounting
University of Fayyum
Al Fayyum, Egypt 04.2001 -
Skills
First Aid
Emergency Response
Team Collaboration
CPR Certified
Strong communicator
Public safety knowledge
Physical Fitness
Lifeguard certification
CPR and AED Training
Financial Reporting
Accounting and bookkeeping
Timeline
Lifeguard
Pickalbatros
01.2016 - 11.2023
Cashier
Private Owners
01.2015 - 12.2015
Shop Salesperson
Private Owned
01.2014 - 12.2014
Associate of Science - Accounting
University of Fayyum
04.2001 -
Similar Profiles
Ahmed AliAhmed Ali
Receptionist at PickalbatrosReceptionist at Pickalbatros
Mohamed Ahmed Abdelfatah Mostafa EltalyMohamed Ahmed Abdelfatah Mostafa Eltaly
Waiter Food and Beverage Department at Pickalbatros Sea World HotelWaiter Food and Beverage Department at Pickalbatros Sea World Hotel
Amro A. SalehAmro A. Saleh
Consultant Toxicologist at Fayoum University HospitalsConsultant Toxicologist at Fayoum University Hospitals