AHMED EL SAYED ABDELHAFEZ
Retail Store Manager
Summary
Skilled in enhancing store operations and optimizing merchandising strategies, innovative solutions have been developed for complex retail challenges. Sales growth has been driven through effective vendor negotiation, and exceptional customer relations have been fostered. Team leadership has been demonstrated in achieving significant performance improvements while coordinating cross-functional collaboration. Comprehensive market research and data analysis have been utilized to optimize product assortment and maximize profit margins. Expertise in managing inventory control, training staff, and implementing successful sales strategies has been demonstrated.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
Store Manager
Vodafone Egypt
12.2024 - Current
- Managed daily store operations to ensure efficiency and safety
- Completed inventory and cash control procedures regularly
- Led the hiring and training of new staff members
- Achieved smooth store openings and closings
- Evaluated staff performance to ensure high standards
Business Retail Wizard
Vodafone Egypt
04.2024 - 11.2024
- Achieved improved account management by auditing new contracts
- Completed follow-ups with customers to ensure account benefits
- Led sales sessions to enhance store performance
- Managed relationships with store agents and managers
- Identified areas for improvement through collaboration with cross-functional teams
- improved sales achievement and increased assigned target in area to 200%
Senior Merchant Acquiring Officer
Arab Financial Services
10.2023 - 03.2024
- Achieved optimized product assortment by analyzing sales data
- Completed market research to identify new product opportunities
- Led the development of pricing strategies based on competitor analysis
- Managed supplier negotiations to maximize profit margins
- Identified cost-saving measures to enhance overall profitability
Store Manager
Vodafone Egypt
04.2022 - 10.2023
- Managed daily store operations to ensure efficiency and safety
- Completed inventory and cash control procedures regularly
- Led the hiring and training of new staff members
- Achieved smooth store openings and closings
- Evaluated staff performance to ensure high standards
- Successfully earned best store award for Rank #1 in canal area for 116% of store target
Store Team Leader
Vodafone Egypt
09.2021 - 04.2022
- Led a team of 10 sales associates to meet performance targets
- Achieved monthly sales goals through effective strategy implementation
- Managed daily operations and ensured efficient team performance
- Identified areas for improvement and provided targeted coaching
- successfully earned Best store award for 115% of store target achievement
Store Trainer
Vodafone Egypt
10.2020 - 09.2021
- Led training sessions for new sales associates on company products
- Achieved improved sales performance through targeted associate support
- Managed the creation of detailed sales reports to monitor performance
- Identified training needs and provided ongoing support to sales associates
- Evaluated training effectiveness and made adjustments to enhance results
Sales Representative
Vodafone Egypt
09.2019 - 10.2020
- Achieved high customer satisfaction through exceptional service
- Completed detailed sales proposals and presented them to potential customers
- Managed sales activities to exceed revenue targets in assigned areas
- Led efforts to develop and implement effective sales strategies
- Successfully earned top seller award for 171% of assigned target achievement.
Education
Business Administration - Accounting
Future Academy
Cairo, Egypt 04.2001 - 01.2017
Skills
Team Leadership
Teamwork and Collaboration
Customer Service
Vendor Negotiation
Problem-Solving
Multitasking
Time Management
Employee Relations
Retail inventory management
Store operations
Shift scheduling
Problem-solving
Staff management
Accomplishments
- Drove sales growth through effective vendor negotiation.
- Enhanced merchandising strategies to optimize product assortment.
- Developed innovative solutions for complex retail challenges.
- Maximized profit margins through strategic supplier negotiations.
- Led cross-functional teams to achieve performance improvements.
- Implemented successful sales strategies to exceed goals.
- Conducted market research to identify emerging product trends.
- Managed daily store operations ensuring smooth functioning.
- Trained and mentored staff to improve sales techniques.
- Coordinated sales sessions to enhance performance.
- Provided exceptional customer service exceeding satisfaction expectations.
- Created detailed sales reports to monitor performance metrics.
- Optimized pricing strategies for increased market share.
- Conducted comprehensive data analysis for strategic decisions.
- Implemented cost-saving measures to maximize profit margins.
Personal Information
- Date of Birth: 06/04/94
- Nationality: Egyptian
Timeline
Store Manager
Vodafone Egypt
12.2024 - Current
Business Retail Wizard
Vodafone Egypt
04.2024 - 11.2024
Senior Merchant Acquiring Officer
Arab Financial Services
10.2023 - 03.2024
Store Manager
Vodafone Egypt
04.2022 - 10.2023
Store Team Leader
Vodafone Egypt
09.2021 - 04.2022
Store Trainer
Vodafone Egypt
10.2020 - 09.2021
Sales Representative
Vodafone Egypt
09.2019 - 10.2020
Business Administration - Accounting
Future Academy
04.2001 - 01.2017