Ahmed Hassan Moawad
Volunteering Leader
Qaluobya
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction at Xceed and empowering individuals as a Life Coach at Verywell Mind. Excelled in teamwork, collaboration, and computer skills, significantly improving operations and service quality. Skilled in fostering positive outcomes through a friendly attitude and exceptional communication.
Overview
11
11
years of professional experience
Work History
Volunteering Leader
Ibrahim Badran Foundation
01.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
Life Coach
Verywell Mind
08.2018 - 09.2019
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Connected clients with available resources to improve plan success.
Customer Care Representative
Xceed
01.2014 - 08.2018
- Assisted call-in customers with questions and orders.
- Managed high call volume with exceptional professionalism and efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
International Human Law
Faculty of Law
Cairo, Egypt07.2012
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Timeline
Volunteering Leader
Ibrahim Badran Foundation
01.2019 - Current
Life Coach
Verywell Mind
08.2018 - 09.2019
Customer Care Representative
Xceed
01.2014 - 08.2018
International Human Law
Faculty of Law
Similar Profiles
Omar Osama SobhyOmar Osama Sobhy
Volunteer at Ibrahim Badran FoundationVolunteer at Ibrahim Badran Foundation
Eman KazamelEman Kazamel
Volunteer at Ibrahim Badran CharityVolunteer at Ibrahim Badran Charity
CHRISTA KINGCHRISTA KING
Office Coordinator at Mo Ibrahim FoundationOffice Coordinator at Mo Ibrahim Foundation
Kimara ForsythKimara Forsyth
Volunteering leader at Gems Wellington Academy Silicon OasisVolunteering leader at Gems Wellington Academy Silicon Oasis
Danae Lei SempleDanae Lei Semple
Volunteering Leader at 92nd Girls BrigadeVolunteering Leader at 92nd Girls Brigade