Ahmed Hemeda
Property Manager
Egypt
Summary
Experienced Hospitality Professional with 2.5 years in luxury hotel management. Currently serving as Hotel Apartments Manager, overseeing operations, guest satisfaction, and team performance. Skilled in hotel operations, guest relations, and problem-solving, with a focus on maintaining high service standards in fast-paced environments.
Overview
3
3
Languages
1
1
Certification
2
2
years of professional experience
Work History
Property Manager
Travelholic
08.2026 - Current
- Managed lease agreements, ensuring compliance with regulations and tenant requirements.
- Coordinated tenant communications to address inquiries and resolve issues promptly.
- Conducted property inspections, identifying areas for improvement and necessary upgrades.
- Assisted in property maintenance scheduling to ensure timely repairs and upkeep.
Front Desk Receptionist
Tolip Hotel
05.2025 - 07.2026
- Greeted and assisted guests, ensuring a welcoming atmosphere and prompt service.
- Managed check-in and check-out processes to enhance guest satisfaction and streamline operations.
- Handled phone inquiries and reservations, providing accurate information regarding hotel services and amenities.
- Coordinated with housekeeping to ensure room readiness, maintaining high cleanliness standards for guest comfort.
Front Desk Agent
Radisson Blu Hotel
06.2024 - 01.2025
- Greeted and welcomed guests, ensuring a friendly and professional first impression.
- Managed check-in and check-out processes efficiently to enhance guest satisfaction.
- Handled guest inquiries and resolved issues promptly to maintain positive relationships.
- Coordinated room assignments and ensured accuracy in reservations management system.
Skills
Cash handling expertise
Guest relations
Complaint handling
Property management systems
Reservation management
Hotel industry experience
Tourism awareness
Front office support
Problem-solving abilities
Customer service management
Relationship building
Self motivation
Certification
THHM Tourism , hospitality and heritage management alexandria university
Timeline
Property Manager
Travelholic
08.2026 - Current
Front Desk Receptionist
Tolip Hotel
05.2025 - 07.2026
Front Desk Agent
Radisson Blu Hotel
06.2024 - 01.2025