AHMED GAMAL MOHAMED RASLAN
Property Manager , Founder Of Red Sea Rentals - Hurghada
Ismailia
Summary
Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
1
1
Certification
5
5
Languages
Work History
Property Manager
Red Sea Rentals
07.2007 - Current
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Facilitated successful acquisition and integration of new properties into management portfolio.
- Optimized property management software usage, enhancing operational efficiency.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Maximized rental income while minimizing expenses through effective planning and control.
Education
Bachelor - Commerce, Accounting
06-2007
Skills
Microsoft office
Property management
Tenant relations
Property inspections
Business administration
Property tours and inspections
Staff management
Building operations
Marketing and advertising
Rent collection
Leasing and sales
Payment collection
Occupancy management
Customer service-focused
Data entry
Multitasking Abilities
Calm under pressure
Organization and time management
Supervision and leadership
Excellent communication
Accounting skills
General accounting tasks
Financial accounting
Delivers exceptional customer service
Certification
English, Advanced B Level, The American University in Cairo, A+, French language concepts, CELF / Ismailia, ICDL, Microsoft Excel fundamentals from IBM - Egypt, Web development diploma from YAT learning center - Maadi - Cairo
Job Description
- Keep all the financial records of the income and outcome of the company.
- Marketing the properties for the targeted clients using all kinds of marketing channels
- Managing the landlord accounts and following up with them to ensure solving any issues, to deliver the information and quality of the properties to its highest levels.
- Following up with the tenants from reserving a unit till the check in time and to check all the properties before the check in to ensure that all units have zero problems.
- Track the banking transactions (deposits and withdraws) with the bank to make sure all transactions have been done on the promised dates.
- Co-ordinates the relationship between the team work and the top management of the company.
- Follow up with the tenants to solve any problems occur during their stay
Awards
- Guest award by Booking.com for Green Garden Resort Hughada
- Guest award by holidaycheck.com for Green Garden Resort Hurghada
- Guest award by Booking.com for Elite Suites Hurghada
- Guest award by holidaycheck.com for Elite Suites Hurghada
Timeline
Property Manager - Red Sea Rentals
07.2007 - Current
Suez Canal University - Bachelor, Commerce, Accounting