Summary
Overview
Work History
Education
Skills
Timeline
Generic
Akinleye Damilola

Akinleye Damilola

Mass Communication
Cairo,New Cairo

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience
1
1
Language

Work History

Customer Service Representative

Everything Liquor
09.2022 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Arts - Journalism And Mass Communication

Esae Benin University
Benin Republic
10.2021

Skills

Complaint resolution

Timeline

Customer Service Representative

Everything Liquor
09.2022 - Current

Bachelor Of Arts - Journalism And Mass Communication

Esae Benin University
Akinleye DamilolaMass Communication