Akram Mohamed Sakr
Operations Coordinator
New Damietta,Egypt
Summary
Highly skilled Operations executive and Specialist with 13 years of experience in developing and implementing operational strategies that have resulted in significant cost savings and efficiency improvements. Proven track record in managing complex shipments, resolving operational issues, and maintaining strong relationships with key stakeholders. Adept at analyzing performance metrics and customer feedback to identify areas of improvement and drive increased productivity and satisfaction. I am currently seeking new challenges and opportunities to further enhance my career.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Damietta Branch Manager
TruKKer
03.2023 - 11.2024
Operations Specialist
TruKKer
10.2020 - 03.2023
- Manage day-to-day operations for Import & Export Shpts
- Interacting with customers and suppliers, answering questions, and resolving issues
- Tracking and reporting on operational performance
Operations Executive
DSV - UTi Global Transport and Logistics
04.2012 - 09.2020
- Handle Routing from different origins up to Damietta port
- Follow Import Shpts Customs Clearance & Transportation
- Confirm Delivery & Client Satisfaction
Education
Bachelor's degree - Accounting
Mansoura University
01.2008 - 04.2011
Skills
Microsoft Office Programs
Excellent Communication Skills (Oral & Written)
Group work cooperation and teamwork spirit
Problem-Solving Ability to solve problems in a creative way
Adaptability to conditions Work Under Pressure and Dead Lines
Self-Motivated Continuous learner
Integrity Reliability and Good Ethics
Seminars And Courses
- Ministry of Communication and Information Technology, ICDL
- American Language Center "ALC", General English Course
- Information Technology Center "ITC", Windows
- LinkedIn Learning, Critical Thinking, Supply Chain Foundations, Excel Essential, Tips for Writing Business Emails
- Udemy, Executive Diploma in Operations Management, Executive Diploma in Leadership, Business & Operations management Excellence
- HP Foundation, Customer Experience (CX) for Business Success, Business Email, Business Communications
- Alison, Diploma in Customer Service, Fundamentals of Transportation management
Timeline
Damietta Branch Manager
TruKKer
03.2023 - 11.2024
Operations Specialist
TruKKer
10.2020 - 03.2023
Operations Executive
DSV - UTi Global Transport and Logistics
04.2012 - 09.2020
Bachelor's degree - Accounting
Mansoura University
01.2008 - 04.2011