ALAA ABDELSHAFY TALAAT HUSSIEN
Senior System Administrator
Cairo
Summary
I am a Senior IT Engineer at QNB, one of the largest financial institutions in the Middle East and Africa, where I manage the domain infrastructure and messaging system for over 7000 users across multiple countries. With the help of my team, I ensure the security, availability, and performance of the network, servers, firewalls, and backup systems, using various technologies such as Microsoft Windows Server, SCCM, SCOM, Exchange, Veritas, Veeam, ESXI, and Hyper-V. professional with a Bachelor's degree focused in Computer Science from Cairo Higher Institute for Engineering, Computer Science and Management
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Senior System Administrator
Qatar National Bank Alahli
08.2023 - Current
- Company Overview: one of the largest financial institutions in the Middle East and Africa
- Managing Active directory, additional DHCP Server and DNS
- Managing and Creating GPO
- Managing and monitoring Exchange Server 2016
- Managing, configuring SCCM
- Managing SMEX (Scan Mail for Exchange) Antispam, Antimalware
- Managing and monitoring SCOM
- Managing Ivanti Mobile Iron (MDM)
- Managing Microsoft Authority
- Managing Nexthing
- Managing source One (mailing Archive)
- SQL Server Administrator
- Managing internet information Service (IIS)
- One of the largest financial institutions in the Middle East and Africa
System Administrator
Export Development Bank of Egypt (EBANK)
07.2021 - 07.2023
- Installing, configuring and monitor Exchange Server
- Management and upgrading to Exchange Server
- Installing, configuring and management to SCCM
- Installing, management and monitor to Trend Micro Antivirus (APEXONE, APEX Center)
- Management and monitor to SMEX (Scan Mail for Exchange) Antispam, Antimalware
- Installing and Management to active directory and applied to policy and Performing system upgrades
- Management Skype, MS Teams and Enterprise Vault (Mailing Backup)
- Encryption to Hard Disk (Full Encryption or File Encryption)
System Administrator
Pharaonic Petroleum Company
03.2020 - 06.2021
- Installing, configuring and maintain servers and networks
- Overseeing system performance and troubleshooting issues
- Creating a backup and safeguarding the data if there are any hindrances
- Performing system upgrades following new releases
- Maintaining internal documentation through Wiki
- Performing account setup
- Sustaining network integrity, server deployment, and security
- Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems
- Ensuring high-level security and efficiency resulting
System Administrator
Skytelecom Egypt Outsourcing for Vodafone
01.2019 - 02.2020
- Include supervising our Operations team, monitoring system performance and configuring new software and hardware
- Configure internal systems
- Diagnose and troubleshoot technical issues
- Supervise the Operations team
- Upgrade the network infrastructure
- Install servers, devices and firewalls
- Train new system users and set up their accounts
- Monitor the performance of servers, software and hardware
IT Specialist
Bernanos for Industry, Trading and Libraries
03.2018 - 12.2018
- Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
- Participates in Technical research and development to enable continuing innovation within the infrastructure
- Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values
- Enabling staff, volunteers, Partners and assist the IT director with project Work to grow the technology infrastructure of the organization
- Developing Server applications and Database maintenance
Education
BACHELOR'S DEGREE - Computer science
Cairo Academy
Skills
System updates
Active Directory management
Infrastructure planning
System upgrades
Windows administration
Virtualization technologies
Technical support
Troubleshooting
Configuration management
Militarystatus
Completed
Personal Information
- Place of Birth: Cairo
- Date of Birth: 12/03/93
- Nationality: Egyptian
- Marital Status: married
Timeline
Senior System Administrator
Qatar National Bank Alahli
08.2023 - Current
System Administrator
Export Development Bank of Egypt (EBANK)
07.2021 - 07.2023
System Administrator
Pharaonic Petroleum Company
03.2020 - 06.2021
System Administrator
Skytelecom Egypt Outsourcing for Vodafone
01.2019 - 02.2020
IT Specialist
Bernanos for Industry, Trading and Libraries
03.2018 - 12.2018
BACHELOR'S DEGREE - Computer science
Cairo Academy