Alaa Eldin Mohamed Abdelhady Amer
Address : 21 La Mirada Compound- 5th Settlement-New Cairo
Summary
Detail-oriented banking professional with 7 years of experience in cash area and operations. Skilled in transaction processing, regulatory compliance, and risk assessment. Seeking to transition into Internal Control to apply strong analytical skills and operational expertise in enhancing risk management and compliance.
Overview
7
7
years of professional experience
Work History
Operations Officer
Arab african international bank
03.2023 - Current
- Handle customer requests for cheque collections, Draft cheques issuance.
- Handling customer internal transfers, whether within same account or to other accounts.
- Perform end of day reconciliations accurately and on time
- Optimized processes to enhance efficiency and reduce errors, improving the department's overall performance.
- Process Branch non-cash operational transactions.
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
- Assisted clients with various questions and concerns related to their accounts and bank products.
Teller
Arab african international bank
08.2018 - 03.2023
- Handle all Teller function accountabilities
- Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks.
- Processed daily client OTC (Over the counter) transactions, including deposits, withdrawals, Western union money transfers.
- Support Customer service in sales through customers referrals.
Education
Bachelor of Accounting - English Section
Faculty of Commerce - Alexandria university
05.2017
Skills
- Excellent communication and interpersonal skills
- Strong understanding of banking regulations and compliance standards
- Effective management of daily banking operations
- Process optimization and efficiency improvement
- Strong computer skills, including MS Office Suite
- Ability to quickly learn and adapt to new technologies
Languages
French Advanced
Bilingual or Proficient (C2)
Timeline
Operations Officer
Arab african international bank
03.2023 - Current
Teller
Arab african international bank
08.2018 - 03.2023
Bachelor of Accounting - English Section
Faculty of Commerce - Alexandria university
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