Alaa Ibrahim Ahmed Abdo Farag
Summary
Professional with strong background in service department operations, excelling in team collaboration and adaptability. Skilled in coordinating schedules, managing client interactions, and streamlining processes to enhance efficiency and customer satisfaction. Known for reliability, flexibility, and results-driven mindset, consistently meeting and exceeding organizational goals.
with previous experince in career of
Supply Chain professional with strong focus on optimizing logistics and inventory management. Proven ability to drive efficiency through strategic planning and operational improvements. Known for fostering collaboration within teams and adapting to evolving business needs. Skilled in procurement, vendor relations, and data analysis, ensuring seamless supply chain operations and impactful results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Department Coordinator
TUV NORD EGYPT
02.2017 - Current
- Analyze and coordinate daily department activities to achieve established goals
- Maintain department calendar and ensure to meet deadlines
- Coordinate meeting agenda, schedule department meetings
- Coordinate and organize department related special events
- Assist in budget preparation and expense management activities
- Assist Manager in scheduling conference calls and making travel arrangements
- Maintain all department information confidential and secure
- Respond to work requests from department staffs in a timely and accurate manner
- Assist Manager in preparing and maintaining meeting materials, business presentations
- Adhere to company policies and regulations
- Provide general administrative and clerical support
- Manage data collection, analysis and reporting to Manager for decision-making purposes
- Coordinate Draft letters, correspondence, memos, charts, documents, tables, graphs, and plans as requested
- Maintain positive working relationships with department staffs and customers
- Manage ad-hoc duties as assigned by Manager
- SAP System
- Attendance ISO 9001 Lead Auditor
- Attendance ISO 17020 System Procedure
- Preparing and arranging for internal Audit
- Coordinate and Preparing for Periodical Assessment Audit by EGAC
Supply chain Specialist
Nidaa for IMPORT, EXPORT & trade agencies
09.2016 - Current
- Sourcing & Adding New Suppliers in field of Audiology and E.N.T
- Business Development according to company targets
- Add new partners and branches in the Middle East & Africa
- Manage and Obtain all necessary permits and approvals from Governmental
- Build a good business relationship with suppliers
- Manage Import operation with foreign and local suppliers
- Manage Agency, Distributors and No-how Contracts
- Implement the procurement and logistics for important and necessary products from EU countries, USA and Asia Counties
- Assigned products
- Supervise with the sales department and the warehouse to receive their needed from orders
- Follow-up with supplier for best offers
- Negotiating pricing, while ensuring the continuity and enhancements of services
- Supervised supplier's payment by sending the due invoices to the Accounting Department and Send a copy of the bank transfer and the swift to the supplier & Arrange the shipping with the forwarder
- Administrate Contract Registration with General Authority for Control of the Import & Export
- Follow up with Forwards to receive products promptly
- Follow-up with airport customs to ensure shipment delivered in good conditions
- Manage the incoming shipments with the warehouse to make sure products arrive with the right quantities, lot number and enter the system
- Follow up to receive accurate documents for conformity to MOH and customs regulations
- Prepare & Complete documents Form 4 Or any bank approval
- Manage and Follow-up with clearing agents the clearance process
- Add new agencies in field of Audiology (Hearing aids, Hearing Equipment's)
- Add new agencies in field of ENT Instruments (Scopes, Video Scopes, E.N.TR Surgical Instruments)
- Manage new partnership with Foreign Companies (Taghreed for Import in Sudan, Nidaa for medical Device in Qatar under Casablanca Group Companies)
Supply chain Specialist
Audio Service for import, export&trade agencies
07.2012 - 08.2016
- Sourcing & adding for Add New Suppliers in field for Audiology, E.N.T and Medical Device
- Manage & Obtain all necessary permits and approvals
- Build a good business relationship with suppliers
- Manage purchase operation with suppliers from abroad
- Manage Agency, Distributors and No-how Contracts
- Sourcing for new suppliers
- Implement the procurement and logistics for important and necessary products from EU countries, USA and Asia Counties
- Assigned products needed
- Coordinate with the sales department and the warehouse to receive their neede orders
- Managed with the key person to ensure the clarity of the specifications and expectations of the company
- Follow-up with supplier for collecting offers
- Negotiating pricing, while ensuring the continuity and enhancements of services
- Supervised supplier's payment by sending the due invoices to the Accounting Department and Send a copy of the bank transfer and the swift to the supplier & Arrange the shipping with the forwarder
- Follow up with the supplier to secure receiving the original documents for the shipment and deliver the documents to the customs clearance agency and follow up with them till the arrival of the goods
- Supported the storekeeper copy of the purchase order and the packing list
- Administrate on required documentation for import
- Manage and control functions of import like custom clearance and transportation to ensure timely delivery
- Negotiated contracts with vendors
- Administrate Contract Registration with General Authority for Control of the Imp & Exp
- Ensure the arrival of goods in a condition identical to the ordered items
- Responsible for resolving invoice price and terms discrepancies to enable order processing
- Manage supplier performance
- Impalement and Coordinate contracts and agreement regard to company aims
- Follow up with forwards to receive products promptly
- Follow-up with airport customs to ensure the shipment incorrect storage conditions to avoid temperature excursions especially for sterilized products (Cochlear implant)
- Follow-up income shipments with the warehouse to make sure products arrive in the right quantities, lot numbers and enter the system
- Follow up to receive complete and accurate shipping documents for conformity to MOH and customs regulations
- Collect and submit releasing documents according to MOH & Customs regulation for manager review and approval in addition to import letters when identified
- Prepare and complete documents for manager's review before submission to finance treasury including stamp cheque, Form 4 Or any bank approvals
- Collect from finance the bank cheque and submit for landed cost invoice
- Manage complete cycle of re-exporting shipments by preparing the needed documents
- In addition to securing the required approvals from MOH and the required set export certificates, as communicating with concerned departments to gather required data and documents to start initiating documents for exported shipment
- Complete supporting documents needed by the manager for signed by the manager for the submissions related to the communications with MOH to ensure issuing importation permits on annual
- Support the identified team when needed to enlist newly registered products
- File and Archive shipments documentation follow up database & hard copies inspection audit purposes According to ISO 9001 Standards
Import and logistics Manager
Mall medical aids lab
04.2010 - 06.2012
- Sourcing and Adding New Agencies
- Achieve Company Target and Goals
- Develop business for the company
- Assist sales and marketing to increase annual sales
- Sourcing New Agencies
- Impalement the procurement and logistics for important and necessary products from EU countries, USA and Asia Counties
- Managed the ordering of necessary goods and services
- Negotiate invoice price and terms discrepancies to enable order processing
- Negotiating with suppliers and clients on procured Products
- Supervised and re-evaluate existing contracts
- Complete the details of orders and deliveries
- Assisted the storekeeper with a copy of the purchase order and the packing list for procured Products
- Assigned the ordering of necessary goods and services
- Managed necessary permits and approvals of the company
- Administered to complete all document requirements for imports and coordinate with clearing agent for timely clearance and delivery of goods
- Arranging proper documentation for import
- Coordinate with international vendors from source to final delivery of goods
- Contracts Administration
- Manage supplier performance
Import and logistics Specialist
El Halal for trading and importing
02.2007 - 02.2010
- Achieve company goals
- Add New Agencies
- Obtain necessary permits and Approvals
- Revise and register various contracts for the company
- Complete all documents for import operation
- Follow up with forwards to receive products promptly
- Coordinate with airport customs to ensure the shipment incorrect storage conditions to avoid temperature excursions especially for sterilized products (Cochlear implant)
- Coordinating income shipments with the warehouse to make sure products arrive in the right quantities, lot numbers and enter the system
- Create a report in case of the incident for the affected inbound shipment
- Follow up to receive complete and accurate shipping documents for conformity to MOH and customs regulations
- Collect and submit releasing documents according to MOH & Customs regulation for manager review and approval in addition to import letters when identified
- Prepare and complete documents for manager's review before submission to finance treasury including stamp cheque, Form 4 Or any bank approvals
- Collect from finance the bank cheque and submit for landed cost invoice
- Prepare on weekly basis reports for current balance for custom duty, fees and taxes in custom ensure its adequacy for releasing the shipment
- Coordinate with clearing agents the clearance process to ensure the use of most appropriate tariff codes, VAT & Insurance data
- The coordinate complete cycle of re-exporting shipments by preparing the needed documents
- In addition to securing the required approvals from MOH and the required set export certificates, as communicating with concerned departments to gather required data and documents to start initiating documents for exported shipment
- Complete supporting documents needed by the manager for signed by the manager for the submissions related to the communications with MOH to ensure issuing importation permits on annual
- Support the identified team when needed to enlist newly registered products
- Update monthly tracking reports related to inbound activities as required
- File and Archive shipments documentation follow up database & hard copies inspection audit purposes
- Perform ad-hoc duties as assigned by Manager
- Ensure adherence to local and global SOPs
- Familiar with and execute the logistics process in compliance with practice and processes
- Support continues improvement and operational excellence projects for the distribution center delivering cost and process efficiencies by reporting logistics operations
- Update and maintain Monthly budget related to spend analysis reports
- Support logistics manager in budget variance and forecast reporting
- Hands-on and leadership, experience across a range of logistics function including Production planning inventory management, customer service, forecasting, transportation and distribution with a diverse group of companies, product and service
Education
Bachelor Degree - Law
Ain-Shams University
EGYPT05.2006
Skills
- Microsoft Windows
- Microsoft Office (Word /Excel)
- Ability to work under pressure
- Teamwork
- Communication skills
- Creative and positive thinking
- Workload prioritization
- Document control
- Customer service
- Problem-solving
- Safety and security
- Adaptability and flexibility
- Verbal and written communication
- Work planning and organization
Activities
Leader skills refer to conscientious and responsible for the assigned tasks.
Certification
ISO 9001 Lead Auditor Attendance.
ISO 17020 System Procedures.
Timeline
Department Coordinator
TUV NORD EGYPT
02.2017 - Current
Supply chain Specialist
Nidaa for IMPORT, EXPORT & trade agencies
09.2016 - Current
Supply chain Specialist
Audio Service for import, export&trade agencies
07.2012 - 08.2016
Import and logistics Manager
Mall medical aids lab
04.2010 - 06.2012
Import and logistics Specialist
El Halal for trading and importing
02.2007 - 02.2010
Bachelor Degree - Law
Ain-Shams University
Similar Profiles
NANDINI. SNANDINI. S
Sr. Analyst at TUV India Pvt Ltd, TUV NORD Group, Accredited labSr. Analyst at TUV India Pvt Ltd, TUV NORD Group, Accredited lab
MUHAMMED MEETHALE PANTHOKKALILMUHAMMED MEETHALE PANTHOKKALIL
Accounts Receivable Accountant at TUV (Nord) Middle East WLLAccounts Receivable Accountant at TUV (Nord) Middle East WLL
MOAMEN SAMIR ABDINMOAMEN SAMIR ABDIN
Food safety consultant at TUV NORDFood safety consultant at TUV NORD