AI professional with 10 years of experience in ML, chatbots, and RAG algorithm optimization. Skilled in RPA and driving digital transformation to enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AI Team lead
Zenith AI
08.2023 - Current
Company Overview: no longer in business
AI Model Development: Design, develop, and deploy ML models using TensorFlow and techniques like image processing and recommendation systems
Data Analysis s Preparation: Analyze large datasets with Pandas, NumPy, and SQL to ensure high-quality data for model development
Algorithm Design s Optimization: Optimize algorithms like RAG, SLAM, RANSAC, 3D construction, and K-means using hyperparameter tuning for efficiency and accuracy
Chatbot Development: Build and deploy conversational AI using Kore.ai and WorkHub, integrating Hugging Face for NLP and platforms like Slack and MS Teams
Research s Innovation: Implement cutting-edge AI solutions with Jupyter Notebooks, and Hugging Face for prototyping and research
Collaboration: Work with cross-functional teams using Git, GitHub, and Jira for version control and project management
Problem-Solving: Apply AI techniques to solve complex problems, leveraging tools and algorithms for effective solutions
No longer in business
RPA Team Leader
Advansys
01.2022 - 08.2023
Optimized RPA Development: Shortened process delivery timelines by 25% in the software development lifecycle
Technical Guidance: Provided guidance to 25 developers on UiPath and chatbot usage for business cases
Cross-Functional Collaboration: Worked closely with teams in product management, data engineering, and key business areas (Banking, Procurement, Finance, HR)
Team Development: Created KPIs and development plans to support team growth and performance
Leadership: Managed and led development cycles for business sectors including banking, telecommunications, and the oil industry
Documentation s Reporting: Document RPA solutions, code, and processes and provide regular reports the outcomes to stakeholders via Power BI and Tableau
RPA Senior Developer
_VOIS
03.2019 - 01.2022
RPA Development: Designed and deployed automation solutions using UiPath and Automation Anywhere
Process Mapping: Analyzed and mapped business processes for automation opportunities
Bot Optimization: Optimized and maintained RPA bots for improved performance
Stakeholder Collaboration: Worked with business teams to gather requirements and deliver solutions
Code Review s Mentorship: Led code reviews and mentored junior developers
Testing s Troubleshooting: Conducted testing and resolved bot issues
Documentation: Created technical documentation and deployment guidelines
Bot Deployment: Deployed and integrated RPA solutions into production systems
Performance Monitoring: Monitored bot performance and made improvements
Automation Strategy: Contributed to the RPA strategy and roadmap
Training s Support: Provided training and support to end-users and team members, ensuring smooth adoption of RPA solutions and resolving post-implementation issues
Governance s Compliance: Ensured RPA solutions adhered to company policies, data privacy regulations, and compliance standards
R&D Engineer
Inventec
09.2017 - 09.2018
Company Overview: Taiwan
AI Research: Conducted research and developed new AI algorithms for applications like NLP and computer vision
Prototyping s Development: Built and tested AI models using TensorFlow
Model Evaluation: Evaluated and optimized AI models for performance and scalability
Collaboration: Worked with cross-functional teams to apply AI research to real-world solutions
Paper Publishing: Published research papers in AI journals and conferences to share findings and contribute to the AI community
Taiwan
Web Development Trainer
ITI
05.2015 - 07.2015
Curriculum Creation: Developed structured web development courses, covering topics such as Bootstrap, JavaScript, and PHP
Practical Coding Sessions: Led hands-on coding exercises and projects, enabling students to build functional websites and web applications
Student Evaluation s Feedback: Assessed student progress through quizzes, assignments, and project evaluations, providing constructive feedback
Education
Master's - Robotics s AI
National Taiwan University of Science and Technology
Taipei
07.2018
Diploma - web development
Information Technology Institute
07.2016
Bachelor's - CompEngineering
Faculty Of Engineering
Assiut
07.2014
Skills
RPA: UiPath
AI: OpenAI - RAG - SLAM Navigation & Localization - 3D inspection
Lead for Gen AI, Collections/Recovery NA at Citigroup – Gen AI Back Office Operations, Collections/Recovery, Risk & Conversational AI (TATA Consultancy Services)Lead for Gen AI, Collections/Recovery NA at Citigroup – Gen AI Back Office Operations, Collections/Recovery, Risk & Conversational AI (TATA Consultancy Services)