Communication Member
Puffy Pops
11.2023 - 08.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Fulfilled customer orders by welcoming them and helping them determine their product needs.
- Built relationships with customers to encourage repeat business by making personalized product recommendations.
- Increased customer service ratings significantly through personable service, including seeking out out customer reviews on their experience and order satisfaction.
- Resolved client inquiries and complaints professionally, leading to improved customer relations and increased loyalty, creating a base of repeat customers.
- Analyzed customer feedback and provided solutions to improve customer service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Packaged and prepared orders for delivery.
- Worked flexible schedule and extra shifts to meet business needs.
