Alaa Hamed Mohamed Hamed Abogabel
Senior Banker
Alain,United Arab Emirates
Summary
Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
9
9
years of professional experience
24
24
years of post-secondary education
1
1
Language
Work History
SME Team Leader
Banque Misr
Kotour, EG
01.2018 - Current
- Designed and prepared technical reports, studies, and related documentation.
- Installed, configured and monitored new system features based on user needs.
- Supported enterprise and business goals by introducing new product and service offerings.
- Improved user productivity and efficiency through system training and support.
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
Finance Specialist
Banque Misr
Kotour, EG
10.2016 - 12.2018
- Performed financial and sales analysis and determined best practices to mitigate risk with customers.
- Reviewed and submitted financial documentation and reports to support business financial goals and objectives.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Introduced software tools and process improvements to mitigate loss and drive operational growth.
Personal Banker
Banque Misr
Marsa Matrouh, Egypt
04.2014 - 10.2016
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
Sales Foundation via LinkedIn learning -
Online Learning
09.2021 - 10.2021
Certified Micro Finance Officer at the -
Egyptian Banking Institute
11.2020 - 12.2020
Credit Analysis - Credit Analysis
Egyptian Banking Institute
Egypt 04.2001 - 11.2020
Communication Skills -
Banque Misr
06.2020 - 07.2020
Customer Service Skills -
Banque Misr
02.2018 - 03.2018
Retail Banking Services -
The Egyptian Banking Institute
05.2013 - 06.2013
English Language -
Cambridge University
Egypt 04.2012 - 05.2012
Business Language Testing Service (BULATS) -
Cairo University
01.2012 - 02.2012
Bachelor of Commerce - Accounting And Finance
Tanta University
Tanta 09.2008 - 07.2012
Skills
Computer & Internet SkillsExcellent at MS office and windowsExcellent at InternetICDL certificateForeign language qualificationsArabic: Mother Tongue
Teamwork and Collaboration
MS Office
Good Telephone Etiquette
Data Entry
Self-Motivated
Interpersonal Communication
Multitasking Abilities
Analytical and Critical Thinking
Written Communication
Flexible and Adaptable
Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Foundation via LinkedIn learning -
Online Learning
09.2021 - 10.2021
Certified Micro Finance Officer at the -
Egyptian Banking Institute
11.2020 - 12.2020
Communication Skills -
Banque Misr
06.2020 - 07.2020
Customer Service Skills -
Banque Misr
02.2018 - 03.2018
SME Team Leader
Banque Misr
01.2018 - Current
Finance Specialist
Banque Misr
10.2016 - 12.2018
Personal Banker
Banque Misr
04.2014 - 10.2016
Retail Banking Services -
The Egyptian Banking Institute
05.2013 - 06.2013
English Language -
Cambridge University
04.2012 - 05.2012
Business Language Testing Service (BULATS) -
Cairo University
01.2012 - 02.2012
Bachelor of Commerce - Accounting And Finance
Tanta University
09.2008 - 07.2012
Credit Analysis - Credit Analysis
Egyptian Banking Institute
04.2001 - 11.2020