Al‑Anoud Shaban
Cairo,C
Summary
Results‑driven Operations & Project Manager with 9+ years of experience leading IT and business projects, optimizing operations, and driving continuous improvement. Proven track record in end‑to‑end project delivery, process optimization, KPI management, and cross‑functional team leadership. Strong ability to align operational execution with strategic business goals while managing budgets, risks, vendors, and stakeholders. Adept at building high‑performing teams and delivering projects on time, within scope, and within budget.
Overview
9
9
years of professional experience
Work History
Operations & Project Manager
Brmja‑Tech
09.2025 - Current
- Leading operations and end‑to‑end project management for ongoing technology initiatives.
- Driving process optimization and operational excellence across departments.
- Managing budgets, timelines, and performance metrics.
- Coordinating with stakeholders to ensure alignment with strategic objectives.
- Managed cross-functional teams to streamline project execution.
- Analyzed project risks and developed mitigation strategies proactively.
- Resolved conflicts between stakeholders through effective communication techniques.
Operations & Project Manager
ITSP
02.2025 - 09.2025
- Oversaw operations management and project delivery for IT and business initiatives.
- Led cross‑functional teams and ensured optimal resource allocation.
- Developed and tracked project plans, timelines, and budgets.
- Improved internal processes to enhance productivity and service quality.
- Maintained clear communication with stakeholders and senior management.
- Analyzed customer requirements, identified gaps and developed solutions to meet customer needs.
- Managed all phases of the project life cycle including initiation, planning, execution, monitoring and controlling and closure.
- Planned and executed testing activities prior to production deployment.
Operations & Project Manager
Awad Sons
07.2024 - 12.2024
- Managed operational workflows and project execution across multiple business functions.
- Coordinated internal teams and external vendors to ensure timely project delivery.
- Monitored KPIs, schedules, and budgets to maintain operational efficiency.
- Identified risks and implemented mitigation plans to avoid delays and cost overruns.
- Ensured alignment between business goals and project outcomes.
Operations & Project Manager
Alfabep
01.2023 - 06.2024
- Led day‑to‑day operations and IT service delivery to support business growth and scalability.
- Managed multiple concurrent projects, ensuring alignment with organizational strategy and timelines.
- Oversaw budget planning, cost control, and financial reporting.
- Defined, monitored, and analyzed KPIs to drive operational efficiency and continuous improvement.
- Implemented process improvements that enhanced productivity and service quality.
- Ensured compliance with internal policies, industry standards, and regulatory requirements.
- Led, mentored, and developed teams, including recruitment, onboarding, and performance management.
- Coordinated cross‑functional teams to align operational initiatives with business objectives.
Project Manager
Pomefy
03.2021 - 12.2022
- Managed end‑to‑end project lifecycles from initiation to delivery.
- Developed detailed project plans, schedules, budgets, and resource allocations.
- Tracked project performance using KPIs and reporting dashboards.
- Identified, assessed, and mitigated project risks and issues proactively.
- Liaised with internal and external stakeholders to ensure clear alignment and communication.
- Utilized project management tools to monitor progress and report status.
Project Manager
Codigoo
09.2020 - 03.2021
- Led IT projects ensuring timely and successful delivery.
- Coordinated cross‑functional teams to achieve project milestones.
- Maintained clear communication between technical teams and stakeholders.
- Ensured compliance with industry standards and internal processes.
Project Manager
Appwhiz Information Technology Services
07.2018 - 07.2020
- Spearheaded full lifecycle management of multiple IT projects.
- Orchestrated multidisciplinary teams to deliver projects on schedule.
- Prepared and managed project schedules, budgets, and performance reports.
- Monitored KPIs and implemented corrective actions where required.
- Strengthened stakeholder relationships through transparent communication.
Project Manager
Esqaur
09.2017 - 11.2017
- Coordinated project tasks and supported delivery planning.
- Assisted in stakeholder communication and progress tracking.
- Mentored junior team members in best practices for project management methodologies.
Project Manager – Trainee
Klinkon
10.2016 - 03.2017
- Supported senior project managers in planning and execution activities.
- Assisted with project schedules, documentation, and resource planning.
- Gained hands‑on experience in project management methodologies and tools.
- Contributed to risk identification and mitigation efforts.
Education
Bachelor’s Degree - Business Administration
University of Jordan
Jordan , amman06-2014
Skills
- Operations Management
- Project & Program Management
- Strategic Planning
- Process Optimization & Continuous Improvement
- Budgeting & Cost Control
- KPI & Performance Management
- Risk & Issue Management
- Vendor & Stakeholder Management
- Cross‑Functional Team Leadership
- Team collaboration
- Time management
- Software development lifecycle
- Scheduling and planning
Languages
Arabic
Native
Native
English
Advanced (C1)
C1
Timeline
Operations & Project Manager
Brmja‑Tech
09.2025 - Current
Operations & Project Manager
ITSP
02.2025 - 09.2025
Operations & Project Manager
Awad Sons
07.2024 - 12.2024
Operations & Project Manager
Alfabep
01.2023 - 06.2024
Project Manager
Pomefy
03.2021 - 12.2022
Project Manager
Codigoo
09.2020 - 03.2021
Project Manager
Appwhiz Information Technology Services
07.2018 - 07.2020
Project Manager
Esqaur
09.2017 - 11.2017
Project Manager – Trainee
Klinkon
10.2016 - 03.2017
Bachelor’s Degree - Business Administration
University of Jordan