Alberto Michel Debsia

Key Responsibilities

• Create and analyze monthly performance for sales team.
• Monitor partner Bank CRM's' referrals and bookings activities, analyze, identify areas, methods to improve performance.
• Prepare, organize presentations with needed KPI's.

Key Achievements

• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Minimized resources and time losses around 20 % by addressing employee or production issues directly to senior management for finding better alternative solutions through needed KPI's tools.
• Resolved problems, improved operations and provided exceptional service.

Key Responsibilities

• Plan, create, execute reporting systems for different partners' banks.
• Updating systems with monthly set targets and sales agents different allocations for each of partnered banks based on agreed planned monthly set targets and according to their annual business plan.
• Prepared variety of different written communications, reports and documents.

Key Achievements

• Providing different suitable tracking tools for KPI's in terms of performance on monthly, quarterly, semi annually and annually reports for Head of department and Key account managers.
• Created different spreadsheets using Microsoft Excel for daily, weekly and monthly reporting tools that helped in increasing sales performance and KPI`s needed.

Key Responsibilities

• Enhancement & refinement of ongoing activity planning.
• Review closed sales applications filling, documentations sent to operations, underwriters to analyze, identify areas, methods to improve performance as well minimize applications returns errors.
• Worked closely with Operations , IT , Finance to maintain optimum levels of communication to effectively complete department projects.

Key Achievements

• Offered friendly service to all customers, handled challenging situations with ease.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork increase competencies by 10-15% between different zones managers.
• Led projects with analyzed data to identify opportunities for improvement which helped in increasing sales agents production in addition to customer satisfaction for speedier services.

Key Responsibilities

• Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
• Provided quotes and promoted products for various Life insurance products.

Key Achievements

• Top Producer for 2008 in Bancassurance.
• Winner as Star of Bancassurance Top producer for 2nd quarter 2008.
• Winner as Top Producer of Year 2008, produced total Annualized premium EGP 3.6M.
• Winner as one of 7 stars Club for 4th quarter in 2008, as 2nd Top Producer.

• Selling Life insurance programs to suit individual bank client needs by analyzing specific requirements.
• Explained advantages, features of various policies to promote sale of plans, boosting overall sales 10-20% above monthly set target.

• Majored in French Teaching Elementary

• Majored in Mathematics