Led business development and client acquisition for a custom software consultancy serving startups and SMEs.
Identified client pain points and translated business requirements into technical scopes and proposals.
Closed multiple B2B software projects through direct outreach, partnerships, and referrals.
Built pricing models, proposals, and negotiation frameworks aligned with project margins and delivery capacity.
Managed key client relationships, acting as the primary liaison between clients and technical teams.
Contributed to go-to-market strategy and service positioning for digital products and platforms.
Co-led operations for a software development startup delivering end-to-end digital solutions.
Designed and implemented internal workflows for project delivery, resource allocation, and client communication.
Coordinated cross-functional teams (developers, designers, account managers) to ensure on-time project delivery.
Established cost structures, revenue splits, and contractor payment models to maintain profitability.
Oversaw project timelines, scope control, and risk management across multiple active engagements.
Supported leadership in operational planning, hiring needs, and capacity forecasting.
Traffic Manager
Boegow Advertising Agency
New Cairo, Cairo Governorate
01.2024 - 01.2025
Managed all the traffic services for all projects from request to release.
Managed the distribution of work between staff to allow appropriate resources to handle the volume of work evenly.
Ensured the appropriate established schedules are being met, and that the traffic team is proactively managing projects through the system.
Work, meet and communicate with Managers in management of group and personnel.
Directed the internal workflow between the traffic, marketing, creative and systems to facilitate projects from input to release, ensuring the proper process is followed.
Lead team meetings.
Responsible for understanding the timelines and resources needed to complete a project.
Responsible for monitoring all brands and Client’s deliverables.
Review time and resource needs submitted by team members on brands.
Tracking brand monthly job status to ensure proper resources are aligned to support the work.
Communicate with top management and account managers regarding the client needs on a weekly & daily basis.
Responsible for assuring a positive work environment.
Coordinate overall staffing plan for traffic department that includes managing and monitoring work in progress.
Seasonal Operations Executive
The Alley Marassi
Northcoast, Matruh
06.2021 - 09.2022
Tenant Relations
Accommodation of tenants' requests
Supervision of rules and regulations applied on the tenants
Formulation of good relationships with the tenants
Facility Management Supervision Knowledge of who is in charge during different shifts in case needed
Supervision of cleanliness
Reporting any issues to the Project Director immediately
After Hours Supervision
Supervision on offloading and transportation of products on sight Supervision on permits needed
Event Based Operations Executive
OCD
Joined end-to-end event operations and execution for large-scale public and corporate events, from planning to on-ground delivery.
Coordinated cross-functional teams and vendors (logistics, security, technical, marketing) to ensure seamless execution under tight timelines.
Managed operational planning, run-of-show schedules, and real-time issue resolution to maintain service quality and attendee experience.
Oversaw ticketing, access control, and crowd management workflows, ensuring safety, compliance, and operational efficiency.
Delivered post-event performance reviews and operational insights to drive continuous improvement and scalability.
Education
Bachelor - Management Technology majoring Innovation and Operations
German University in Cairo
New Cairo, Cairo Governorate
Skills
Microsoft Office and Google Workspace
Project management tools (Plaky, Clickup)
ERP solutions (SAP, Oracle, customized)
Design tools (Figma, Canva, Photoshop)
Problem solving
Communication skills
Strategic planning
Leadership
Public relations
Inventory management
Problem-solving
Quality Assurance
Team building
Internships
OLX Business Development Department
British American Tobacco -Operations Executive
Next ERP Career School -Business Development/ Marketing
Certification
Organizational Development using AI Online at leaders for training and consulting.
Extra circular Activities & Achievements
· Eagles Athletic Club Equipment Manager 2018-2022
· Deputy Head of Community Service Activities, NAC 2015-2018
· Organization Committee Head NACMUN 2018
· Senior Advisor Assistant Class Of 2018
· Honorable Mentions MUN simulations (JCIMAL, PRAMUN, BIMUN for generating successful resolutions for diverse crises)
Languages
Arabic
Native
English
Fluent
Timeline
Traffic Manager
Boegow Advertising Agency
01.2024 - 01.2025
Business Developer
MOD Developments
01.2022 - 01.2026
Seasonal Operations Executive
The Alley Marassi
06.2021 - 09.2022
Event Based Operations Executive
OCD
Bachelor - Management Technology majoring Innovation and Operations
Interior Design / Home Staging at Eagle Pacific Developments Inc. / HVH DevelopmentsInterior Design / Home Staging at Eagle Pacific Developments Inc. / HVH Developments