Ali Ishimwe

• Produced scroll-stopping digital content using CapCut and Photoshop.
• Managed posting schedules and tracked analytics to continuously optimise reach.
• Grew brand visibility through consistent content and genuine community engagement.

• Created professional photo and video content for clothing brands' online campaigns.
• Handled end-to-end production: concept, shoot, edit, and delivery.

• Handled inbox and calendar management for multiple clients, keeping their days organised.
• Communicated across email, WhatsApp, and live chat — often representing client brands directly.
• Produced polished promotional materials and reports using Photoshop and Canva.
• Freelance

• Ran full store operations: courier logistics, printing services, and customer enquiries.
• Coordinated daily workflows using Microsoft and Google tools, keeping everything on time.
• Managed a small team, cutting service delays and visibly improving the customer experience.

• Maintained high delivery accuracy and strong customer satisfaction on a demanding daily route.
• Handled customer queries calmly and efficiently — every time.
• Via Agency

• Led a small team, keeping workflow moving and quality standards tight.
• Used internal systems to track inventory and flag issues before they became problems.

• Delivered standout customer service across sales, membership sign-ups, and product advice.
• Trained new starters, managed stock, and kept the shop floor well-presented.

Completed an intensive tech sales programme covering the full SDR workflow. Built a foundation in SaaS and B2B sales, and developed prospecting skills through LinkedIn outreach, cold email and lead qualification. Gained confidence in cold calling, discovery calls and objection handling through live role-play, and used CRM tools to manage sales pipelines and prepare for meetings.

• English Language (6)
• English Literature (5)
• Maths (5)
• Biology (6)
• Chemistry (4)
• Physics (4)
• Islamic Studies (5)
• Business (4)
• History (3)