Ali Rabie

• Supervised employees for exceptional store operations, customer retention and positive brand experiences.
• Identified and recommended areas for improvement in processes with targeted solutions.
• Maintained quality through training and coaching during daily activities.
• Promoted business strategy by implementing improvements based on guest feedback.
• Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
• Planned and assigned workload by delegating tasks and directing team members.
• Controlled and enforced standard operating procedures, security and compliance with laws and system management.
• Communicated with key account contacts, responded to complex customer needs and consulted partners to boost sales among valued customers.
• Collaborated with management to reduce waste and expenses, while optimizing profitability responsibly.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Created and implemented aggressive action plan to address pressing cost control needs.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Directed promotion and brand loyalty efforts to build direct relationships with customers.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Evaluated suppliers to maintain cost controls and improve operations.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.

• Develop selling abilities of assigned resources (train, coach, evaluate and develop his team)
• Schedule the appropriate amount of time to work with each individual within the team
• Emphasize on teamwork and spirit
• Follow up on daily / weekly basis corporate training
• Building the Business: Achieve volume target for all products
• Develop outlets sales and increase of coverage and penetration
• Identify issues (problems or opportunities) that will effect sales volume and take action proactively in coordination with Management
• Make sure that all his team members are trained to use the Hand Held (where available) and provide them with support needed
• Work on a daily basis upload – download process for the Hand Held (where available)
• Provide leadership and direction to the team
• Review journey plan on a monthly basis, stock levels and operational effectiveness of his Team in coordination with Management.

• Achieve corporate merchandizing objectives and obtains maximum display support for all stores
• Coordinate correspondence and communication between his team and his management
• Make covering Weekly schedule with covering all Departments in the store
• Ensure and maintain highest level for customer service on the shop floor
• Ensure and Maintain Demo Product timing on the shop floor
• Ensure the Daily controller our transfer and Delivery for our stock GTV in/out
• Make MIS Report for individual and evaluation target
• Make training product for all new arrival on the shop floor
• Increase the KPI on the shop floor with training team by acknowledgement
• Following the feedback all our Exclusive product with our supplier
• Following the stander merchandising with visual team as guideline
• Follow the service center Department for all maintenance our exclusive product
• Make DSSR to finance Department
• Ensure and Maintain loss prevention by training team as policy and processes for company.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Built and maintained rapport with store personnel to effectively meet company and client objectives.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Constructed displays and signs to promote specified products and sales promotions.
• Used [Software] to compile [Type] and [Type] data and prepare sales reports to provide management with information needed to make sound business decisions.

• Assist in creating marketing planes for new product
• Following up on sales and making sure are met
• Managing VIP accounts
• Following expired with customer in my area
• Maintain as friendly with customer

• Training and financial accounting and legal in Cairo Egypt (, :2009)
• Training on managing financial statement
• Training and has a degree ICDL Microsoft office
• Training on legal accounting
• Training on creating startup accounting companies

• Completed professional development in Bachrol Of Commerce Business Adminstartion

Microsoft, Word, Excel, PowerPoint)

• Completed professional development
• Customer Service Centric
• Leader Ship Programmer
• Main Power Solution
• KPIS Tools