Ali Zain
Summary
Seeking to find a professional position in a creative and challenging environment To enhance my analytical skills, technical knowledge and constantly learn.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Telecom / Network Project Coordinator IBS
Sky
12.2022 - Current
- Coordinate and execute project activities such as site survey, site preparation, installation, testing, acceptance, etc.., As assigned by the customer
- Plans the activities and work schedules of the field personnel per ongoing projects and activities
- Prepare the progress report to inform about the current status including obstacles and assistance needed
- Personnel management of resources including recruitment, appraisal, and training
- Prepare and Plan Process to install ICT equipment For IBS sites
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Keeping tracking for Line item matched with the task SOW as per Customer Price book
- Kept corporate and client information confidential, adhering to data safety measures
- Maintained open communication by presenting regular updates on project status to customers.
- Maintained high levels of customer satisfaction by providing prompt technical support tailored to individual needs and preferences.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
- Arranged travel and accommodation for team members and project partners.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
Telecom Project Coordinator ( EXP )
Hoi MEA
Cairo
04.2021 - 12.2022
- Following up the new site's progress (installation & alignment)
- Following up the implementation progress installation
- Managing project resources and assets and handling Work orders escalated from customers and daily activities
- Field supervising of teams for proper installation of Ericsson / Huawei equipment
- Handling on-site engineer's calls and support to solve hardware problems
- Receive & handle all the day-to-day activities acting rapidly with customer requests
- Keep customers informed with work progress in all running activities and also with problems
- Prepare reports related to teams' utilization on a periodical basis to be presented to the top management layer
- Follow up the Acceptance process by ensuring all activities get FAC from the customer.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Telecom Project Coordinator ( ROT - EXP )
Landmark Plus
Cairo
01.2019 - 03.2021
- Following up the new site's progress (installation & alignment)
- Following up the implementation progress installation
- Managing project resources and assets and handling Work orders escalated from customers and daily activities
- Field supervising of teams for proper installation of Ericsson / Huawei equipment
- Handling on-site engineer's calls and support to solve hardware problems
- Receive & handle all the day-to-day activities acting rapidly with customer requests
- Keep customers informed with work progress in all running activities and also with problems
- Prepare reports related to teams' utilization on a periodical basis to be presented to the top management layer
- Follow up the Acceptance process by ensuring all activities get FAC from the customer.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Project Coordinator ( IBS , Maintenance )
Landmark Plus
07.2018 - 01.2019
- Support Teams for Troubleshooting Microsites Alarms
- Following up the implementation progress
- All negotiation & agreement for new contracts & new bulk of work
- Follow up the Acceptance process by ensuring all activities get FAC from the customer
- Manages relationships with vendors and contractors to ensure equipment and services are delivered and implemented to meet the requirements and specifications of the customer.
- Arranged travel and accommodation for team members and project partners.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Telecom Engineer ( IBS , Maintenance )
Landmark Plus
08.2017 - 07.2018
- Build new Microsites (identify Customer Problems, Drawing Cad), locating Cables paths & Lengths
- Maintenance For microsites (Troubleshooting with Site Master)
- Swapping Antennas for Macro sites.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Managed subcontractors effectively, promoting collaboration and ensuring adherence to project specifications.
- Build New Macro Sites, Hardware installation & Software Upgrade for Ericsson/Huawei Radio Equipment’s
- Expansion Tasks Hardware installation & Software Upgrade for Ericsson/Huawei Equipment’s.
- Supported junior engineers in their professional development through active mentoring and guidance on best practices in the field of telecommunications engineering.
- Enhanced customer satisfaction with timely and effective resolution of service complaints.
Education
Communications & Electronics
Faculty of Engineering
Cairo08.2017
Skills
- Extremely high-energy, self-motivated, communication
- Ability to multi-task in a fast-paced work environment
- Leadership and interpersonal skills
- Good analyzing skill
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Capacity to work well independently with minimal supervision
Languages
Arabic
Proficient
C2
English
Intermediate
B1
Personal Information
- Date of Birth: 09/15/1993
- Nationality: Egyptian
- Marital Status: Married
- Military Service : Performed.
Certification
● First Aid Training.
● Fire Fighting Training
● Risk Assessment Training
● Tower Climbing Training
● Electrical Safety.
Timeline
Telecom / Network Project Coordinator IBS
Sky
12.2022 - Current
Telecom Project Coordinator ( EXP )
Hoi MEA
04.2021 - 12.2022
Telecom Project Coordinator ( ROT - EXP )
Landmark Plus
01.2019 - 03.2021
Project Coordinator ( IBS , Maintenance )
Landmark Plus
07.2018 - 01.2019
Telecom Engineer ( IBS , Maintenance )
Landmark Plus
08.2017 - 07.2018
Communications & Electronics
Faculty of Engineering