Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Timeline
Generic

Ali Zain

Summary

Seeking to find a professional position in a creative and challenging environment To enhance my analytical skills, technical knowledge and constantly learn.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Telecom / Network Project Coordinator IBS

Sky
12.2022 - Current
  • Coordinate and execute project activities such as site survey, site preparation, installation, testing, acceptance, etc.., As assigned by the customer
  • Plans the activities and work schedules of the field personnel per ongoing projects and activities
  • Prepare the progress report to inform about the current status including obstacles and assistance needed
  • Personnel management of resources including recruitment, appraisal, and training
  • Prepare and Plan Process to install ICT equipment For IBS sites
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays
  • Keeping tracking for Line item matched with the task SOW as per Customer Price book
  • Kept corporate and client information confidential, adhering to data safety measures
  • Maintained open communication by presenting regular updates on project status to customers.
  • Maintained high levels of customer satisfaction by providing prompt technical support tailored to individual needs and preferences.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
  • Arranged travel and accommodation for team members and project partners.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Monitored project progress, identified risks and took corrective action as needed.

Telecom Project Coordinator ( EXP )

Hoi MEA
Cairo
04.2021 - 12.2022
  • Following up the new site's progress (installation & alignment)
  • Following up the implementation progress installation
  • Managing project resources and assets and handling Work orders escalated from customers and daily activities
  • Field supervising of teams for proper installation of Ericsson / Huawei equipment
  • Handling on-site engineer's calls and support to solve hardware problems
  • Receive & handle all the day-to-day activities acting rapidly with customer requests
  • Keep customers informed with work progress in all running activities and also with problems
  • Prepare reports related to teams' utilization on a periodical basis to be presented to the top management layer
  • Follow up the Acceptance process by ensuring all activities get FAC from the customer.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.

Telecom Project Coordinator ( ROT - EXP )

Landmark Plus
Cairo
01.2019 - 03.2021
  • Following up the new site's progress (installation & alignment)
  • Following up the implementation progress installation
  • Managing project resources and assets and handling Work orders escalated from customers and daily activities
  • Field supervising of teams for proper installation of Ericsson / Huawei equipment
  • Handling on-site engineer's calls and support to solve hardware problems
  • Receive & handle all the day-to-day activities acting rapidly with customer requests
  • Keep customers informed with work progress in all running activities and also with problems
  • Prepare reports related to teams' utilization on a periodical basis to be presented to the top management layer
  • Follow up the Acceptance process by ensuring all activities get FAC from the customer.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.

Project Coordinator ( IBS , Maintenance )

Landmark Plus
07.2018 - 01.2019
  • Support Teams for Troubleshooting Microsites Alarms
  • Following up the implementation progress
  • All negotiation & agreement for new contracts & new bulk of work
  • Follow up the Acceptance process by ensuring all activities get FAC from the customer
  • Manages relationships with vendors and contractors to ensure equipment and services are delivered and implemented to meet the requirements and specifications of the customer.
  • Arranged travel and accommodation for team members and project partners.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Telecom Engineer ( IBS , Maintenance )

Landmark Plus
08.2017 - 07.2018
  • Build new Microsites (identify Customer Problems, Drawing Cad), locating Cables paths & Lengths
  • Maintenance For microsites (Troubleshooting with Site Master)
  • Swapping Antennas for Macro sites.
  • Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
  • Managed subcontractors effectively, promoting collaboration and ensuring adherence to project specifications.
  • Build New Macro Sites, Hardware installation & Software Upgrade for Ericsson/Huawei Radio Equipment’s
  • Expansion Tasks Hardware installation & Software Upgrade for Ericsson/Huawei Equipment’s.
  • Supported junior engineers in their professional development through active mentoring and guidance on best practices in the field of telecommunications engineering.
  • Enhanced customer satisfaction with timely and effective resolution of service complaints.

Education

Communications & Electronics

Faculty of Engineering
Cairo
08.2017

Skills

  • Extremely high-energy, self-motivated, communication
  • Ability to multi-task in a fast-paced work environment
  • Leadership and interpersonal skills
  • Good analyzing skill
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Capacity to work well independently with minimal supervision

Languages

Arabic
Proficient
C2
English
Intermediate
B1

Personal Information

  • Date of Birth: 09/15/1993
  • Nationality: Egyptian
  • Marital Status: Married
  • Military Service : Performed.

Certification

● First Aid Training.

● Fire Fighting Training

● Risk Assessment Training

● Tower Climbing Training

● Electrical Safety.

Timeline

Telecom / Network Project Coordinator IBS

Sky
12.2022 - Current

Telecom Project Coordinator ( EXP )

Hoi MEA
04.2021 - 12.2022

Telecom Project Coordinator ( ROT - EXP )

Landmark Plus
01.2019 - 03.2021

Project Coordinator ( IBS , Maintenance )

Landmark Plus
07.2018 - 01.2019

Telecom Engineer ( IBS , Maintenance )

Landmark Plus
08.2017 - 07.2018

Communications & Electronics

Faculty of Engineering
Ali Zain