MOHAMED ABDELALIM
6th of October City,Egypt
Summary
Methodical Quality Assurance Engineer experienced in software development processes. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail.
Overview
3
3
years of professional experience
Work History
Sys. & SW. Quality Assurance Engineer
Valeo Egypt
Egypt
02.2021 - Current
- Ensuring compliance with defined processes and quality standards, and providing visibility into product quality, that's necessary to facilitate achieving customer satisfaction.
- Participated in available trainings to improve software knowledge.
- Plan and execute the quality activities required on assigned projects as per the process & the applied standards.
- Evaluate performed software project activities and work-products against Valeo standards.
- Detect and report deviations, non-compliances, & quality risks resulting from software quality audits.
- Track & follow up on deviations and detected issues till closure.
- Participate in internal and external audit preparation. - Participate in external appraisals and assessments on assigned projects (ISO, CMMI, ASPICE, etc.).
- Managed 3 to 5 agile teams from different functions as a Quality Engineer
- Report assigned project quality activities on weekly and monthly basis. - Support QRQC implementation in assigned projects.
- Participate in defining Product Line quality standards when needed.
- Coach the project team on the process when needed and conduct ramp up for new hires.
- To be consulted in case of technical conflicts facing junior QAs
- Perform root-cause analysis activities on repetitive non-conformances to reduce/eliminate common deviations.
- Participates in following up and coordinating quality activities among other Jr. QAs in the team.
- Supports Quality Leader in planning and coordinating team initiatives.
- Supports Quality Leader in consolidating quality status for reporting.
- Plan and execute the quality activities required on assigned projects as per the process & the applied standards.
- Work with Scrum Mater and Product owners in an agile workspace to ensure customer satisfaction.
Customer Care Agent
Vodafone UK
01.2020 - 01.2021
- Acting as a front-line Representative, supporting Consumer customers-UK based, and maintaining the customer experience.
Restaurant on-boarding Lead
El Menus
03.2018 - 07.2018
- Acting as the middle ground between the developers and the restaurants as getting know how to make the application easy to use for the restaurants and communicating this to the developers in order to be implemented in the application
- On-board restaurants on how to use the application.
Technical Support Agent
Vodafone UK
07.2015 - 11.2015
- Acting as a front-line Representative for technical support, supporting Consumer customers-UK based, and maintaining the customer experience.
Web Developing Intern
Novelari
06.2014 - 09.2014
Education
Bachelor's degree in electrical and Electronics Engineering with GPA Equivalent to Good -
German University in Cairo
Cairo, Egypt06.2020
High School National Diploma -
Victory College Maadi
Cairo, Egypt06.2011
Skills
- Good Knowledge with ASPICE, CMMI and ISO9001
- Good Knowledge with ALMs
- Good Knowledge with Agile Practices and methodologies
- Root Cause Analysis
- Quality Assurance Strategy
- Good Command of Java, VHDL, C and Python
- Good Command with Arduino
- Defect Tracking and Reporting
- Software Development Lifecycle
- Good Command of Microsoft Office
Accomplishments
- Achieved ASPICE CL3 in several projects
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
Native language
English
Proficient
C2
German
Beginner
A1
Activities
- GUC Model United Nations, 2012-2017: Board Member.
- United Ambassador, New York, 2016: Delegate.
- WIMUN, New York, 2015: Vice-President of the General Assembly.
- GUC The intelligent Question, 2014-2015: Coordination & Logistics Member and a Co-Founder
- IEEE GUC, 2014: Founder.
- Cloud Computing and Big Data workshop for a month at GUC Berlin in 2018
Timeline
Sys. & SW. Quality Assurance Engineer
Valeo Egypt
02.2021 - Current
Customer Care Agent
Vodafone UK
01.2020 - 01.2021
Restaurant on-boarding Lead
El Menus
03.2018 - 07.2018
Technical Support Agent
Vodafone UK
07.2015 - 11.2015
Web Developing Intern
Novelari
06.2014 - 09.2014
Bachelor's degree in electrical and Electronics Engineering with GPA Equivalent to Good -
German University in Cairo
High School National Diploma -
Victory College Maadi