ALMOIZ Mansoor
Cairo
Summary
Dynamic IT Technician with proven expertise at Egypt Computer in hardware installation and technical support. Adept at troubleshooting network issues and configuring CCTV systems, demonstrating strong problem-solving skills and effective teamwork. Committed to enhancing client technology experiences through education and proactive maintenance.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
IT Technician
Egypt computer
Cairo
03.2024 - Current
- Installed and configured hardware for customer systems.
- Provided technical support for software applications and operating systems.
- Diagnosed and resolved network connectivity issues for clients.
- Collaborated with team members to troubleshoot technical problems effectively.
- Educated clients on proper use of technology and software tools.
- Configured routers, switches and wireless access points for LANs and WANs.
Technical Support Engineer
Wave technology
Khartoum
06.2022 - 01.2024
- Installed and configured CCTV systems in residential and commercial properties.
- Conducted regular maintenance and troubleshooting on existing surveillance equipment.
- Maintained equipment by performing routine inspections and necessary repairs.
- Loaded paper into trays, changed toner cartridges, replaced parts, and performed other related duties as needed.
Education
Computer Engineering
Omdurman Al-ahlia University
Omdurman , Khartoum 02.2009 - 09.2015
Skills
- Hardware installation
- Software configuration
- Technical support
- CCTV systems
- Maintenance cashier &A4 printer
- Problem-solving aptitude
- Teamwork
- Project management
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Certification
- CCNA&
- MCSA
- VMware
- Odd implementer
Timeline
IT Technician
Egypt computer
03.2024 - Current
Technical Support Engineer
Wave technology
06.2022 - 01.2024
Computer Engineering
Omdurman Al-ahlia University
02.2009 - 09.2015