Alshaima Elgazzar
Summary
I am passionate about Patient Safety field and Performance Improvement. Enthusiastic training professional successful at developing training plans and supplementary materials to help medical staff excel and increase their awareness about essential concepts in medical field which will increase the team adaptability, productivity and decrease cost in health care.
Self motivated trainer works under strict deadlines, makes independent judgments about effectiveness of training and eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor and superior planning and time management abilities.
Comfortable with remote training technology and methodologies or offline training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Freelance trainer
01.2024
- Instructor on basics of quality improvement and patient safety.
Quality Specialist intern
Ahl Masrr Foundation
01.2023
- The program is composed of theoretical, practical and workshops topics: Interpreting and implementing hospital standard (GAHAR), Implementation of hospital information system (HIS), Quality tools, Performance measures, Risk managements, Documentation managements, Performance improvement, Principles of human resources.
Shifa Hospital internship quality and patient safety program
Shifa Hospital
05.2022
- My main responsibilities in program are focused in preparation of hospital for GAHAR registration
- Reviewing medical records and patient data to identify trends, and areas for improvement, Developing and implementing quality improvement plans to address identified issues, Educating hospital staff on quality improvement initiatives and best practices, Conducting audits and assessments of hospital processes and procedures to ensure compliance with quality standards, Collaborating with healthcare providers and other stakeholders to develop and implement quality improvement initiatives, Collecting and analyzing data to measure the effectiveness of quality improvement initiatives and report findings to hospital leadership.
Trainer
09.2010 - 12.2011
- Trainer on soft skills concepts
- Human resources management and development, Coaching, Delegation, Emotion intelligence, Communication skills and Negotiation, Leadership.
Chief pharmacist
Community pharmacy
11.2007 - 08.2011
- Dispensing medicines to the public, ensuring that medicines are correctly and safely supplied, Counseling and advising the public on the treatment of minor ailments, selling over-the-counter medicines, Monitoring blood pressure, offering a diabetes screening service, Keeping up to date with current pharmacy practice, new drugs and their uses, promoting sales and developing the business.
Instructor on medical transcription project
Allied Information Technology Service (AITS)
12.2008 - 05.2009
- Assessment of training needs, planning work schedules discussing future targets with the production manager, Processing detailed records regarding trainee demography and their achievements on all levels overall the training period, Explanation for some articles regarding training discipline like computer principles, touch typing, etc.
Q.A specialist
NODCAR
05.2006 - 09.2007
- Delivery of samples according to specification, protocol review, Dispensing of samples to lab for physical and chemical analysis, delivery of results and make a batch release certificate, revising of SOPs according to certain specifications.
Education
B.Sc. in pharmaceutical science - undefined
Ain Shams University
06.2005
Skills
- Power Point
- Zoom
- Articulate storyline
- Group and individual instruction
- Student rapport
- Online Instruction
- Materials Preparation
- Training delivery
Certification
- Arab Academy for Science and Technology (AAST), Train of Trainer (TOT) diploma, 01/2024
- Health Care Quality Certification Commission (AHRQ), Team STEPPS master trainer, 01/2018
- Health Care Quality Certification Commission (AHRQ), CPHQ certified, 00294156, 03/2016, 12/31/2024
- Canadian Training Centre, Certified international trainer (CIT) diploma, 09/2014
- Canadian Training Centre, Neuro-linguistic program (NLP) diploma, 2011
- Cambridge Training College (CTC), Clinical diploma, 2011
- Cambridge Training College (CTC), Human resource management diploma, 2010
Languages
Arabic
English
Personal Skills And Interests
- Dedicated to profession and task at-hand
- Time management
- Motivation and empowerment skills (Self-motivated)
- Excellent presentation skills
- Excellent organization skills
- Leadership
- Teamwork
- Communication
- Analytical skills
- Planning
- Problem solving skills
- Capable of learning new skills and techniques
- Capable of assessing situations and implementing successful action plans
Courses And Trainings
- Ahl Misr Foundation, Specialized in burns internship in quality and patient safety department, 3 months, 01/2023
- Shifa Hospital, Internship in quality and patient safety department, 5 months, 05/2022
- Ibn-Sina, Blogging, Copywriting, Social media marketing and Google Ads course, 03/2022
- WHO, Leadership and program management in infection prevention and control, 2021
- WHO, Operation planning guidelines and COVID-19 partners platform to support country preparedness and response, 05/2020
- Webber Training, Implementation of WHO core components of infection prevention and control, 03/2020
- Webber Training, Positive deviance and hand hygiene, 03/2020
- Webber Training, Social media impact on infection prevention and control, 02/2020
- NPS MEDICINEWISE, Medication Safety2020, 2020
- NPS MEDICINEWISE, Six Sigma Yellow Belt, 2020
- WHO, Courses on infection prevention and control for novel coronavirus (covid-19), 2020
- IHI, Continuing education courses in patient safety field, 2020
- JOHNS HOPKINS UNIVERSITY, Planning a patient safety or quality improvement project, 2019
- AHRQ, Team STEPPS online preparatory course, 2018
- IHI, Continuing education courses on patient safety, data analysis, health care improvement, 2017-2018
- CPHQ, Preparation course, 2015
- AITS, Medical transcription training, 2007
- Ministry of Health and Population in collaboration of KIT and HCI- Health care international, Quality assurance & Auditing in the drug sector, 2006
- Ministry of Health and Population, Clinical pharmacology, 2005
Timeline
Freelance trainer
01.2024
Quality Specialist intern
Ahl Masrr Foundation
01.2023
Shifa Hospital internship quality and patient safety program
Shifa Hospital
05.2022
Trainer
09.2010 - 12.2011
Instructor on medical transcription project
Allied Information Technology Service (AITS)
12.2008 - 05.2009
Chief pharmacist
Community pharmacy
11.2007 - 08.2011
Q.A specialist
NODCAR
05.2006 - 09.2007
B.Sc. in pharmaceutical science - undefined
Ain Shams University
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