ALY HASSAN

• Developed and implemented a sales strategy that increased branch revenue by 35% and reduced customer wait times by 15%.
• Enhanced customer loyalty and patient satisfaction by 40% through improved delivery services and customer care.
• Implemented a performance monitoring system, resulting in a 25% reduction in errors and improved branch profitability.
• Utilized AI tools and social media platforms to optimize marketing strategies and increase productivity.
• Built and managed a high-performing team of pharmacists, pharmacy assistants, and delivery personnel.

• Provided medication counseling to 150+ patients, achieving a 97% compliance rate with healthcare plans.
• Resolved 78% of customer inquiries through effective communication and problem-solving.
• Streamlined inventory management, ensuring optimal stock levels and reduced overhead costs.
• Increased customer loyalty by 20% and patient satisfaction by 10% through online patient outreach initiatives.

• Assisted 10+ patients daily in reducing medical expenses by recommending generic alternatives.
• Conducted weekly consultations for 50+ patients, addressing medication inquiries and potential side effects.

• Built strong relationships with 90% of clients through proactive medication counseling and problem-solving.
• Educated patients on drug interactions and optimal administration methods, reducing risks by 95%.

Managed patient care and medication dispensing in a high-volume community pharmacy setting.