Microsoft office
Amany Ahmed
Senior Digital Marketing Executive
CAIRO/MATARYA
Summary
Dynamic Senior Digital Marketing Executive with a track record of success spanning 5+ years. Proficient in crafting and executing innovative digital strategies across SEO, SEM, social media, email, and content marketing channels. Recognized for driving measurable ROI and elevating brand visibility. Skilled in leading cross-functional teams and leveraging data-driven insights to optimize campaign performance. Experienced in marketing automation and CRM platforms. Passionate about driving business growth through digital excellence. Ready to bring strategic vision and expertise to drive results in a dynamic environment.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Senior Customer Success Executive
Future Group
Cairo , Cairo
10.2023 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Led change management initiatives to drive cultural shifts towards continuous improvement mindsets.
- Ensured compliance with industry regulations while maintaining open lines of communication with regulatory bodies.
- Oversaw mergers and acquisitions activities contributing significantly to overall company growth.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Identified trends and assessed opportunities to improve processes and execution.
- Prepared annual data to determine metrics for operational performance.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
Senior Account manager
Snapchat
CAIRO/MATARYA
04.2023 - 10.2023
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
Senior process Associate
GENPACT EGYPT
CAIRO/MATARYA
04.2023 - 10.2023
- Assessed risk factors in business processes, proposing mitigation strategies to minimize potential issues.
- Streamlined processes by identifying inefficiencies and implementing solutions to enhance productivity.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Senior Digital Account Manager
Social Peak
Cairo
02.2022 - 02.2023
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Digital Account Manager
Express Media
Cairo
05.2021 - 01.2022
- Managed budgets effectively, ensuring optimal allocation of resources to achieve desired results without exceeding client spend limits.
- Optimized clients'' online presence through continuous monitoring, analysis, and adjustment of digital marketing strategies.
- Enhanced team productivity by providing ongoing training, support, and encouragement to junior account managers.
- Collaborated with cross-functional teams to deliver high-quality digital content that resonated with target audiences.
Social Media Marketing Specialist
Express Media
Cairo
10.2020 - 05.2021
- Streamlined internal processes for managing client requests, reducing response times and increasing customer satisfaction.
- Conducted regular audits of competitors'' social media presence to identify opportunities for differentiation in the market landscape.
- Implemented effective crisis management protocols, mitigating potential damage to brand reputation during challenging situations.
- Developed influencer partnerships that resulted in increased brand visibility and positive sentiment among key target demographics.
Digital Marketing Specialist
Selica International Ltd.
Cairo
10.2019 - 10.2020
- Optimized email marketing campaigns to maximize open rates, click-through rates, and conversions.
- Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
Education
Bachelor Of Applied Arts - Media And Mass Communication
Ain Shams University
Cairo 09.2015 - 09.2019
Skills
Goals and performance
undefinedAccomplishments
The second position was obtained in the graduation project of Ain Shams University.
Software
Adobe photoshop
Adobe Illustrator
Google analytics
Timeline
Senior Customer Success Executive
Future Group
10.2023 - Current
Senior Account manager
Snapchat
04.2023 - 10.2023
Senior process Associate
GENPACT EGYPT
04.2023 - 10.2023
Senior Digital Account Manager
Social Peak
02.2022 - 02.2023
Digital Account Manager
Express Media
05.2021 - 01.2022
Social Media Marketing Specialist
Express Media
10.2020 - 05.2021
Digital Marketing Specialist
Selica International Ltd.
10.2019 - 10.2020
Bachelor Of Applied Arts - Media And Mass Communication
Ain Shams University
09.2015 - 09.2019
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