Amany Kamal Abdel Hameed El Agamy
Alexandria,Egypt
Summary
Dynamic Healthcare Administrator and Operations Executive with over 12 years of experience spearheading clinical and diagnostic service excellence. Expert in managing large-scale laboratory networks, optimizing enterprise-level supply chains, and leading organizational transformation through data-driven strategies. Proficient in high-stakes project management, clinical governance, and integrating digital health systems to improve operational efficiency. Demonstrated success in achieving international accreditation standards and building resilient, patient-focused medical teams.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work history
Deputy general manager and Quality manager
General Abu Qir Hospital laboratories
Alexandria
2025.09 - Current
- Oversee daily operations, met organizational objectives.
- Coordinate staff training programmes, improved performance standards.
- Utilize analytical skills to drive decision-making processes.
- Monitoring individual performance, conducting appraisals and providing meaningful feedback.
- Ensure compliance with policies and standards of quality.
Deputy Technical Manager/ Operation Manager
Mabarat El Asafra Mega Labs
Alexandria
2022.03 - 2025.07
- Lead day-to-day operations and technical oversight for a high-volume, multi-unit diagnostic lab; clinical chemistry, immunoassay, hematology and hemostasis.
- Ability to lead cross-functional teams and optimize multi-branch operations.
- Monitor and improve lab performance through continuous audit visits and regular meetings with head units.
- Ensuring Maximum Optimization of the process and equipments to minimize the waste.
- Promoted a quality-first culture and introduced innovative workflows.
- Ensure compliance with SOPs, QA protocols, and accreditation standards.
- Supervise validation of new tests, instruments, and reagents.
- Competency assessment of lab personnel in different roles.
- Contribution in specialized units audit and assessment as PCR and Pathology unit.
- Planning of both external and internal quality control programs strategies and applications.
- Developed and maintained strong relationships with Egypt's leading laboratory suppliers to ensure high-quality procurement and streamlined operations.
- Roche diagnostics, Siemens Healthineers, Sysmex corporation, ADI, Gamma trade and American trade.
- Collaborative supply chain and stock management.
- Contribution in strategic planning and futuristic vision of the Laboratory.
- A leading laboratory that focuses on technical oversight and quality assurance in laboratory operations and services.
Hematology unit specialist doctor
Mabarat El Asafra Laboratories
Alexandria
2019.04 - 2020.04
- Conducted advanced diagnostics including CBC, bone marrow aspiration, and biopsy.
- Ensured comprehensive interpretation of hematological results by aligning CBC and bone marrow findings with clinical context, contributing to rapid and precise diagnostic decisions.
- Led QC procedures and staff training in hematological diagnostics.
- Establishment of quality based documentation as equipment working instructions and SOPs.
- A specialized unit focusing on hematological diagnostics, patient care and follow up.
Resident in Clinical & Chemical Pathology
Alexandria University Hospitals
Alexandria
2014.03 - 2019.03
- Rotated through Chemistry, Immunology, Hematology, PCR, Cytogenetics, Flow Cytometry.
- Actively participated in ISO 19185 accreditation preparations and inspections.
- Successfully contributed to three accreditation visits by EGAC (Egyptian Accreditation Council) in the departments of Clinical Chemistry, Immunology, and Hematology.
- Validated results and ensured ISO 19185 compliance.
- Hands-on work with advanced instrumentation and diagnostic techniques.
- Organized and led multiple scientific meetings to discuss complex and novel clinical cases, engaging with other residents, professors, and senior consultants to promote collaborative learning and continuous medical education.
- Active participation in many workshops in the department throughout residency period.
- A comprehensive governmental educational healthcare institution providing clinical training in various specializations.
General Practitioner
Ministry of Health & Alexandria University
Alexandria
2012.04 - 2014.03
- Family Medicine and PHC rotation.
- Internship year in AUH covering general clinical practices.
- An experiential learning phase in family medicine and public health.
Education
Course - Professional Project Management
Andalusia Academy
AlexandriaProfessional Diploma - Medical Laboratories Management and Quality excellence
Alexandria University Medical Research Institute
Alexandria, Egypt 2023.09 - 2024.06
Master's Degree - Clinical and chemical pathology
Alexandria University
Alexandria, Egypt 2019.12 - 2019.12
Bachelor of Medicine & Surgery -
Alexandria University
Alexandria, Egypt 2011.09 - 2011.09
Skills
- Core Executive Competencies
Operational Excellence: Enterprise Resource Planning (ERP), Digital Transformation (LIS/Health Informatics), Supply Chain & Procurement Strategy
Governance & Quality: ISO 19185 & GAHAR Standards, Clinical Audit & Risk Management, Accreditation Readiness & Sustainability
Strategic Strengths: Analytical Thinking, Time Management, Crisis Management, and High Emotional Intelligence - Administration Competencies
Aligning multi-unit technical performance with organizational ROI and futuristic healthcare goals
Navigating complex institutional challenges with decisive crisis management and risk mitigation
Leading large-scale change management and digital transformation initiatives
- Human Capital Leadership
Managing diverse workforces through competency-based training and performance-driven mentorship
Cultivating high-trust environments through advanced conflict resolution and emotional intelligence
Orchestrating cross-functional stakeholder engagement to promote collaborative medical excellence
LANGUAGES
Arabic Native
English Proficient
INTERESTS
Reading and Personal Development, Avid reader with a focus on personal development and continuous learning
TRAINING / COURSES
- Helios IFA webinar Aesku company
- Randox 24.7 acusera program training
Skills
Microsoft Office
LIS
Communication skills
Flexibility and adaptability
Fast learner
Timeline
Deputy general manager and Quality manager
General Abu Qir Hospital laboratories
2025.09 - Current
Professional Diploma - Medical Laboratories Management and Quality excellence
Alexandria University Medical Research Institute
2023.09 - 2024.06
Deputy Technical Manager/ Operation Manager
Mabarat El Asafra Mega Labs
2022.03 - 2025.07
Master's Degree - Clinical and chemical pathology
Alexandria University
2019.12 - 2019.12
Hematology unit specialist doctor
Mabarat El Asafra Laboratories
2019.04 - 2020.04
Resident in Clinical & Chemical Pathology
Alexandria University Hospitals
2014.03 - 2019.03
General Practitioner
Ministry of Health & Alexandria University
2012.04 - 2014.03
Bachelor of Medicine & Surgery -
Alexandria University
2011.09 - 2011.09
Course - Professional Project Management
Andalusia Academy