Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Timeline
Generic

amany saied

Deputy Branch Manager.
cairo

Summary

Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.

Overview

5
5
years of professional experience
8
8
Certifications

Work History

Affluent and Private Relationship Manager

Alexandria Bank (intesa Sanpaolo)
11.2023 - Current

Handling branch portfolio(Perform ongoing to achieve the assets and liability targets)

  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
  • Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
  • Developed referral program that incentivized current clients to refer new business, leading to increased client base.
  • Strengthened client relationships through regular, personalized communication, ensuring high levels of client satisfaction and retention.

Prestige Relationship Manager

Attijariwafa Bank
12.2021 - 11.2023

Sales Officer

Emirates NBD Bank.
12.2020 - 11.2021
  • Researched target market and identified customers' unique needs to suggest suitable products.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Officer

Credit Agricole Bank
06.2019 - 11.2020
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Developed strategic sales plans for achieving revenue growth and exceeding targets.

Education

Bachelor of English Commerce

Ainshams University
Cairo, Egypt
05.2018

Skills

    Relationship Building

    Customer Relationships

    Customer Service

    Excellent Communication

    Customer Portfolio Management

    Banking

    Portfolio Growth

    Team Leadership

    Time Management

    Sales expertise

    Asset Management

Software

Certificate

Languages

English
Advanced
C1
Arabic
Proficient
C2
Italian
Beginner
A1

Certification

Sign language course,Egyptian Banking Institute.

Timeline

Financial education course for children,Egyptian Banking Institute.

06-2024

Financial education course for adults,Egyptian Banking Institute.

06-2024

Course on tax compliance law on American foreign accounts(fatca),Egyptian Banking Institute.

06-2024

Introductory program course on credit in banks,Egyptian Banking Institute.

06-2024

Customer rights protection course,Egyptian Banking Institute.

06-2024

Sign language course,Egyptian Banking Institute.

03-2024

Bank governance principles course,Egyptian Banking Institute.

03-2024

Foundation program course in combating money laundering and terrorist financing,Egyptian Banking Institute.

03-2024

Affluent and Private Relationship Manager

Alexandria Bank (intesa Sanpaolo)
11.2023 - Current

Prestige Relationship Manager

Attijariwafa Bank
12.2021 - 11.2023

Sales Officer

Emirates NBD Bank.
12.2020 - 11.2021

Sales Officer

Credit Agricole Bank
06.2019 - 11.2020

Bachelor of English Commerce

Ainshams University
amany saiedDeputy Branch Manager.