Ameer Ashraf Mohamed

- Settlement and Reconciliations Card Center

• Perform full reconciliation of debit card transactions by matching accounting entries across MDCO, Cardholder ledger, Acquirer system, and the General Ledger (GL).
• Settle merchant dues related to the 'Ahly Points' loyalty program, after verifying redemption values and commission amounts using D-Square system.
• Review ACH and manual entries transfers for NBE digital wallets ('Phone Cash', 'Orange Cash', 'Easy Cash') by matching Fawry reports with internal GLs.
• Review settlement of E-Finance services (MIGS & POS) including Cards, Meeza and Meeza Digital, ensuring all amounts debited from cards are properly added to internal GLs for various services (e.g., Taxes, Universities, Railways, ETC).
• Review manual accounting entries for Dynamic Currency Conversion (Visa & Mastercard), and reconcile associated markup fees across multi-currency accounts.
• Manage Acquirer GLs in EGP, USD, EUR, and GBP to detect discrepancies, coordinate with IT for missing file operations, and apply manual corrections when needed.
• Review the Reconciliation for Meeza transactions (ONUS, OFFUS) against clearing files received from EBC and handle unmatched transactions manually to ensure accurate posting.

- Settlement and Reconciliations Card Center

• Preparing ACH and manual entries transfers for NBE digital wallets ('Phone Cash', 'Orange Cash', 'Easy Cash') by matching Fawry reports with internal GLs.
• Preparing settlement of E-Finance services (MIGS & POS) including Cards, Meeza and Meeza Digital, ensuring all amounts debited from cards are properly added to internal GLs for various services (e.g., Taxes, Universities, Railways, ETC).
• Preparing manual accounting entries for Dynamic Currency Conversion (Visa & Mastercard), and reconcile associated markup fees across multi-currency accounts.
• Manage Acquirer GLs in EGP, USD, EUR, and GBP to detect discrepancies, coordinate with IT for missing file operations, and apply manual corrections when needed.
• Preparing the Reconciliation for Meeza transactions (ONUS, OFFUS) against clearing files received from EBC and handle unmatched transactions manually to ensure accurate posting.
• Responsible for Treating rejected transactions of various types (Recycle reject, A017, Reject out for Visa & Master).

- Settlement and Reconciliations Card Center

- Customer Relationship Management.

• Review & proceed with our customers complaints requests received from branches and call center team.
• Investigate the received complaints on system whether Debit card, Prepaid or credit (purchase transactions, installment transactions, Internet purchase) POS and E-commerce.
• Contact merchant via mail to verify the validity of the customer's complaint or not.
• Ensure following up with merchants for receiving response within the time line and execute the refunds in case the customer have the right.

- Merchants request (POS, E-Commerce).

• Execute merchant requests that sent from pos and E-commerce team whether installment refund, purchase refund, commission refund or settlement of amount to merchant in case the transaction void after take the approval from risk acquirer team.
• Answering the inquiries of the bank’s merchants in the event of a problem with their account statements.

- Managing GL (Installment, Cash withdrawals, Branches Deposit, Master and visa).

• Adjust installment account to ensure all transaction debited from customer card and settled to merchants successfully and prepare accounting entries to treat any difference at the account.
• Adjust cash withdrawals and branches deposit account to ensure all transaction affects correctly at the account.
• Account Reconciliation with switch team at Visa and MasterCard account.

• Keeping track of all payments including invoices & statements.
• Create of financial transactions includes positing information to accounting journal.
• Organize and maintain financial records.
• Bank Reconciliation (follow up our bank and the external bank) are in agreement and reflects the correct transactions.