AMEL TORk
Manager , Technical Support
Alexandria
Summary
Proactive and meticulous Technical Manager with over 18 years of experience in Waste Water Treatment industry. Proficiencies in inventory control, staff training and development. Business-oriented team player with expertise generating optimal satisfaction levels .
Overview
18
18
years of professional experience
Work History
Manager of Technical Support & Information Systems
Alexandria Sanitary And Drainage Company, ASDCO
02.2018 - Current
- Reduced waste and pursued revenue development strategies to keep department aligned with targets.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Drove operational efficiency through data-driven decision-making processes.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies .
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maximized performance by monitoring daily activities and mentoring team members.
Senior Chemist
Alexandria Sanitary And Drainage Company, ASDCO
07.2006 - 06.2016
- Enhanced laboratory efficiency with streamlined processes and optimized equipment utilization.
- Increased production capacity through scale-up efforts and equipment upgrades.
- Ordered, calibrated, troubleshot and maintained laboratory equipment in good working order.
- Evaluated raw materials for suitability in product formulations, maintaining strict quality control standards.
- Authored technical reports, effectively communicating key findings to stakeholders and clients.
- Optimized data management systems for efficient storage and retrieval of experimental results.
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Mentored junior chemists, fostering a collaborative and supportive work environment.
- Prepared and reviewed documentation and SOPs.
Education
Master of Science - Environmental Science, Egypt
Institute of Graduate Studies And Research-
Alexandria University, Egypt 04.2001 -
Diploma - Environmental Science
Institute of Graduate Studies And Research
Alexandria University,Egypt 04.2001 -
Bachelor of Science - Chemistry
Faculty of Science
Alexandria University, Egypt 04.2001 -
Skills
Business Planning
undefinedTimeline
Manager of Technical Support & Information Systems
Alexandria Sanitary And Drainage Company, ASDCO
02.2018 - Current
Senior Chemist
Alexandria Sanitary And Drainage Company, ASDCO
07.2006 - 06.2016
Master of Science - Environmental Science, Egypt
Institute of Graduate Studies And Research-
04.2001 -
Diploma - Environmental Science
Institute of Graduate Studies And Research
04.2001 -
Bachelor of Science - Chemistry
Faculty of Science
04.2001 -
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