Amen Mobarak Amen
Human Resources
Cairo
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsTeam Building / Company RetreatsPersonal development programsSummary
Talented HR Manager with 16 years planning and coordinating Human Resources department operations and programs. Versatile professional with background managing areas such as company policy development, benefits, hiring procedures. Proudly maximized employee retention through first-class training and compensation management. HR professional with solid expertise in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving results. Versatile, adaptable, and reliable with strong skills in conflict resolution, strategic planning, and communication. Ready to make significant impact by aligning workforce capabilities with organizational goals.
Overview
17
17
years of professional experience
3
3
Languages
5
5
Certificates
Work History
Human Resources Manager
El-Haty Restaurants Group
Cairo, New Cairo
06.2025 - Current
- • Talent Acquisition & Staffing: Managing the endtoend recruitment process for diverse roles, including kitchen staff (Chefs), frontofhouse (Waiters/Cashiers), and delivery teams across all branches.
• Payroll & Compensation: Overseeing monthly payroll processing, including bonuses, overtime (OT), and deductions, while ensuring competitive salary structures in the F&B market.
• Personnel & Labor Law Compliance: Ensuring full compliance with Egyptian Labor Law and Social Insurance regulations. Managing employee files, contracts, and official government relations.
• Performance Management: Implementing appraisal systems to evaluate staff performance in branches and identifying training needs to maintain high service standards.
• Employee Relations: Resolving workplace conflicts, managing disciplinary actions, and fostering a positive work environment to reduce staff turnover.
• Labor Cost Control: Monitoring manpower budgets and optimizing staffing levels to balance operational cost - Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
HR Manager
Dukes
Obour City, Cairo,Egypt
10.2021 - 05.2025
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management for more than 450 Employees .
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives
Senior Executive Human Resources & Administration
Redington Gulf
Cairo
2 2021 - 10.2021
- Supporting full scope of Human Resources responsibilities and partnering with organization on strategic initiatives
- Planning, implementing, and evaluating human resources policies, programs, and practices.
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
- Developed effective business strategies to capitalize on emerging market trends.
- Reduced personnel costs by restructuring management hierarchy to eliminate redundancies and promote cross-functional collaboration.
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions
- Streamlined operations to maximize business efficiency and profits
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives
Human Resources Manager
Dukes Egypt
Cairo, Obour City
06.2019 - 02.2021
- Recruitment, selection, hiring, and mentoring of employees
- Handling personnel tasks including attendance and leave, employees' contracts, files, promotions, and social insurance.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Improved organizational culture by initiating diversity and inclusion programs.
Human Resource Manager
Alef Bookstores
Cairo, New Cairo
08.2017 - 06.2019
- Coordinating and controlling the personnel process and HR administration
- Responsible for payroll, personnel records, recruitment, and employee relations.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Human Resources & Administrative Assistant
Kitchen Moves
Cairo, El Maddi
01.2011 - 07.2017
- Coordinating and controlling the personnel process and HR administration
- Handling recruitment, employee records, and employee relations.
- Collaborated with management to create fair performance evaluations, promoting employee development and motivation.
- Maintained and scheduled complex calendars.
- Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Organized successful company events that promoted team building and boosted morale among staff members.
Human Resources Coordinator
Mirak F&B Co
Cairo, New Cairo
06.2010 - 01.2011
- Preparing memos, reports, and other correspondence
- Handling recruitment and personnel records
- Coordinating with other departments and maintaining a trace file system.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Reviewed human resources paperwork for accuracy and completeness.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Personnel Clerk
Intercontinental Taba Heights Resort Hotel
South Sinai, Taba
07.2009 - 07.2010
- Tracking and following up on attendance and absences of employees
- Handling employee files, contracts, and insurance procedures
- Organizing transportation and maintaining office equipment.
- Monitored timekeeping records for accuracy, ensuring proper documentation of hours worked by each employee
- Prepared and submitted s1,s6&s2 forms
- Ensured compliance with labor regulations by keeping up-to-date with changes in employment laws
- Maintained confidentiality when managing sensitive personnel information
- Operated records databases, maintained files and investigated and corrected discrepancies
- Ensured compliance with labor regulations by keeping up-to-date with changes in employment laws.
- Handled employee relations issues with professionalism and discretion, fostering a positive work environment.
Education
M.D. - Human Resources Management
04.2001 -
- Completed Coursework: Human Resources Management Diploma /Egy Cham Accredited HRCI
& ein shames University, 2020 - Completed Coursework: Payroll Preparation Workshop- HCC, 2019
- Completed Coursework: Human Resources Master -EIF, 2016
- Completed Coursework: 10 keys for success lawyer-Dr. Ibrahem Elfeky, 2011
- Completed Coursework: ICDL-Telecom Ministry, 2009
- Member of Association of Lawyers
Licence of Law - Law
04.2001 -
- Completed University-level Coursework: helwan University, family court
- Completed Coursework: Planner graphic "Macromedia Flash mx", 2007
Timeline
Human Resources Manager - El-Haty Restaurants Group
06.2025 - Current
HR Manager - Dukes
10.2021 - 05.2025
Human Resources Manager - Dukes Egypt
06.2019 - 02.2021
Human Resource Manager - Alef Bookstores
08.2017 - 06.2019
Human Resources & Administrative Assistant - Kitchen Moves
01.2011 - 07.2017
Human Resources Coordinator - Mirak F&B Co
06.2010 - 01.2011
Personnel Clerk - Intercontinental Taba Heights Resort Hotel
07.2009 - 07.2010
Egy Cham Accredited HRC - M.D., Human Resources Management
04.2001 -
Helwan University - Licence of Law, Law
04.2001 -
Senior Executive Human Resources & Administration - Redington Gulf
2 2021 - 10.2021
Skills
Employee Relations
HR policies and procedures
Performance Management
HR processes
Onboarding and Orientation
Benefits Administration
Salary administration
Workforce Planning
Payroll
HR legal compliance
Organizational Development
Company policies
Employee evaluations
Succession Planning
Payroll Administration
HR software proficiency
Compensation Structuring
Labor Relations
HR analytics
Payroll Oversight
Recruitment and selection
Human Resources Operations
Training development
Exit Interviews
Job Analysis
Performance Appraisal
Leadership Development
Communication skills
Ability to work individually and as a co-operative team member
Self-motivated and hard worker
Certification
SHRM-SCP - SHRM Senior Certified Professional
Affiliations
- Human Resource Certification Institute (HRCI)
- Association of Egyptian Lawyers
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
French
Beginner (A1)
Interests
Humanities
Human Development
Latest Technologies in Artificial Intelligence and their Application in Practical Life
Electronics
Information Technology
Food and Beverage Management
Software
Microsoft office
Fox HR System Management
Sweim HR sys powered by SAP
Next HR sys
Quick Book
Maestro HR System
Visio Microsoft
Power BI Microsoft
Advanced in Excel Microsoft