Results-driven professional with a strong commitment to achieving organizational goals. Proven ability to collaborate effectively within teams while enhancing operational efficiency. Dedicated to continuous self-improvement and contributing to company growth through innovative solutions.
Overview
20
20
years of professional experience
Work History
English instructor (part time)
C.A.C.
01.2019 - Current
Delivering English language lessons to
Designing course content and interactive learning materials.
Assessing student performance and providing feedback.
Owner
El Shareq Co. For Chemicals
01.2017 - Current
Managing a private business in the field of chemicals and dyes.
Overseeing sales, operations, and client relations.
Corporate Department Manager
Al Deyaa (Etisalat SME Channel Partner)
01.2015 - 01.2016
Handled a team of twenty-four persons.
Followed up with team members on their weekly & monthly targets.
Arranged meetings with organization decision-makers to offer products.
Attended business meetings with team members.
Checked all team cases case by case before submitting them to operations.
Followed up with operations on all team submissions on a daily basis.
Provided all needed support for the team to reach their individual and team targets.
Trained all newly joined staff on Etisalat policy & products.
Gave periodical training on policy & its new changes.
Reported to head management daily & monthly.
Team Leader
Helw El Kalam Mobiles
01.2012 - 01.2015
Handled a team of ten to fifteen persons.
Followed up on team sales on a daily basis.
Created all monthly rosters for team members.
Marketing & Training Specialist
RIM via Gfk
01.2011 - 01.2011
Deployed all new POSM in partners' outlets.
Followed up with promoters & champions on sales progress.
Supported promoters & champions to achieve their targets.
Gave training to salesmen in the outlets.
Conducted field surveys from time to time.
Collected all needed information about competitors' latest offers & products.
Tried to create new opportunities for the company in his area by listing new dealers.
Handled Abu Dhabi, Al Ain & Abu Dhabi areas for the company.
Tried to solve any problem in his area.
Dealer Support Executive/Marketing Executive Commercial
Emirates Integrated Telecommunications Company
01.2009 - 01.2011
Deployed all new POSM in partners' outlets.
Followed up with promoters & champions on sales progress.
Supported promoters & champions to achieve their targets.
Gave training to salesmen in the outlets.
Conducted field surveys from time to time.
Collected all needed information about competitors' latest offers & products.
Tried to create new opportunities for the company in his area by listing new dealers.
Handled Abu Dhabi & Al Ain area for the company.
Tried to solve any problem in his area.
Had some targets for different products from time to time.
Relationship Officer
Dubai Bank
01.2007 - 01.2009
Conducted meetings with salaried & self-employed customers.
Processed deals on the system.
Submitted needed documents.
Followed up with the credit department.
Closed deals.
Performed all regular check procedures for applications before submitting them for booking.
Carefully checked all cheques before taking them from the customer.
Handled SHJ., AJ. & RAS ALKHAIMA area, (Auto Finance Dep.).
Reported to head management daily & monthly.
Possessed full knowledge of Retail Banking products & Systems.
Sales Officer
Mashreq Bank R.A.K.
01.2006 - 01.2007
Conducted meetings with salaried & self-employed customers.
Processed deals on the system (Osool Sys. & Vectus).
Submitted needed documents.
Followed up with the credit department.
Closed deals.
Performed all regular check procedures for applications before submitting them for booking.
Carefully checked all cheques before taking them from the customer.
Handled RAS ALKHAIMA area, (Personal & Auto loans).
Reported to head management daily & monthly.
Possessed full knowledge of Retail Banking products & Systems.
Provided excellent customer service to achieve customer loyalty and maintain relationships with responsible companies.
Maintained & developed sales channels through existing relationships with companies.
Acquired new companies to expand the bank's market base.
Education
Bachelor Of Arts - English Dep.
Zagazig university
Benha Br.
01.2003
Skills
Sales expertise
Decision-making skills
Team collaboration
Problem-solving abilities
References
Available upon request
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
PERSONAL DETAILS
Marital Status : Married
Nationality : Egyptian
Driving Licence : Having both Egyptian & U.A.E. driving licenses
Timeline
English instructor (part time)
C.A.C.
01.2019 - Current
Owner
El Shareq Co. For Chemicals
01.2017 - Current
Corporate Department Manager
Al Deyaa (Etisalat SME Channel Partner)
01.2015 - 01.2016
Team Leader
Helw El Kalam Mobiles
01.2012 - 01.2015
Marketing & Training Specialist
RIM via Gfk
01.2011 - 01.2011
Dealer Support Executive/Marketing Executive Commercial