Amina Elghazaly

• Developed and managed content calendar to meet deadlines and engagement goals.
• Collaborated with designers and developers to deliver on-brand content in alignment with brand vision.
• Consistently met tight deadlines while managing multiple projects simultaneously, prioritizing tasks effectively.
• Used content management system to analyze user engagement and website traffic metrics.

As a senior quality assurance inspector, my job is to ensure that products or services meet established quality standards. include inspecting and testing products, reviewing production processes and procedures, and implementing quality control systems. also be responsible for training and supervising other quality assurance inspectors, and for identifying and resolving any quality issues that arise. My role is to ensure that the final product meets the customer requirements and is defect-free, include activities like inspecting, testing, auditing, and evaluating the products, services, or process, to ensure compliance with quality standards.

As a content reviewer, my job was to review and evaluate written or visual content for accuracy, appropriateness, and compliance with established guidelines for US, CA,IN and EN marketplaces. include reviewing text, images, videos, and other types of content for accuracy, grammar, and compliance with company or industry standards. also be responsible for providing feedback and suggestions for improvement, and for making decisions about whether to approve or reject content.

my job was to provide customer support and assistance to customers who speak both Hebrew and English. This include answering customer inquiries via phone, email, or live chat, resolving customer complaints, and providing information about products or services. Other responsibilities include creating and maintaining customer accounts, processing orders, and providing support to other customer service representatives as needed.

• Offered internal and external customers first-rate customer service to maximize satisfaction and business success.