Amin Hamdy Rashed

• Responded to queries on phone, via email or through IT ticketing system.
• Maintained current software licenses and patched applications to stay up-to-date with latest features.
• Reviewed system and network performance to make proactive adjustments based on established IT policies.
• Gathered and translated project requirements and collaboratively worked to define scope and milestones.

الدعم الفني للعاملين h.w s.w .

متابعة النظام الداخلي للشركة و التقارير اللازمة من - انتاج

مخزون . مبيعات و حسابات عملاء و حسابات عامة

ادارة نظام الفاتورة الالكترونية

ادترة و متابعة نظام البيع المباشر لمعارض الشركة

متابعة شركات الصيانة و توريدات الحاسب الالي اللازمة

القيام والاشراف علي عمليات الجرد السنوي و المفاجئ لمصانع الشركة ومخازنها

متابعة تخطيط الانتاج بالتقارير اللازمة

ادارة ايميلات الشركة

مدير مشروع erp المتكامل

البدء في erp odoo

• Installed and configured software and hardware.
• Generated project status reports for upper management review, demonstrating proficiency in [Software].
• Assisted with development of [Software] to fulfill program completion requirements.
• Set up and maintained [Type] servers.
• Collaborated with other interns on [Type] project to meet program requirements and demonstrate skills development.
• Installed and configured operating systems and applications.
• Researched and identified solutions to technical problems.
• Patched software and installed new versions to eliminate security problems and protect data.
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Configured and tested new software and hardware.
• Installed, configured and maintained computer systems and network connections.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Tested new software and hardware prior to deployment.
• Assisted in development of system security protocols.
• Offered assistance in implementing and developing training programs.
• Created user accounts and assigned permissions.
• Configured hardware, devices, and software to set up work stations for employees.
• Generated reports to track performance and analyze trends.
• Diagnosed and troubleshot hardware, software and network issues.