Amir Eltigani
IT Consltant
Giza,GZ
Summary
Accomplished Director of Information Technology at Sudanese Company for Consumer Products, adept in project lifecycle management and fostering teamwork. Spearheaded digital transformations, enhancing operational efficiency and driving innovation. Excelled in budget administration, ensuring financial stability, and demonstrated exceptional problem-solving skills. Achieved significant improvements in productivity and team collaboration, embodying adaptability and self-motivation.
Overview
27
27
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Director of Information Technology
Sudanese for Consumer Goods Co.
01.2021 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Implemented an effective data backup and disaster recovery plan to minimize potential losses due to unforeseen events or security breaches.
- Managed technology vendor relationships effectively, ensuring timely delivery of products and services while maintaining cost controls.
- Implemented a robust IT governance framework that ensured compliance with industry regulations, reduced risks, and improved overall system security.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Enhanced cybersecurity measures for the organization through regular system audits, vulnerability assessments, and employee training programs.
- Introduced agile methodologies for project management within the department, leading to faster development cycles and increased responsiveness to changing business needs.
- Established performance metrics for the IT department to monitor progress against objectives, enabling continuous improvement initiatives.
- Developed a comprehensive IT strategy aligned with business objectives to support organizational growth and drive innovation.
- Spearheaded the adoption of advanced analytics tools within the organization, enabling data-driven decision making and increased competitive advantage.
- Prioritized framework to evaluate technology and regulate communication with business stakeholders.
- Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.
- Performed regular audits and tests of infrastructure and applications.
- Led the migration of legacy systems to cloud-based infrastructure, resulting in increased scalability and ease of access for remote employees.
- Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Promoted employee skill development by creating targeted training programs that addressed both current needs and future technology trends within the industry.
- Championed digital transformation initiatives across the organization by promoting the adoption of new technologies that enhanced operational efficiency.
- Ensured seamless network connectivity between offices in different locations through proper planning and deployment of robust infrastructure solutions.
- Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
- Championed best practices in information management while maintaining a focus on continuous improvement to drive operational excellence throughout the organization.
- Wrote strategic business plans outlining need for departmental information technology resources.
ERP Consultant
Free Lancer
06.2016 - Current
- Conducted thorough testing before implementation, minimizing potential disruptions to daily operations during rollouts.
- Enhanced ERP system efficiency by implementing process improvements and customizations.
- Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
- Designed and developed custom reports for management, improving strategic decision-making capabilities.
- Delivered individualization by working with clients to gather business requirements.
- Supported smooth launch and user experience through functional end user testing and interface testing.
- Analyzed business processes to identify inefficiencies, recommending targeted enhancements that led to measurable improvements in performance metrics.
- Implemented best practices in change management to ensure successful adoption of new technologies throughout the organization.
- Led training sessions for end-users, increasing user adoption of new ERP systems and features.
- Developed comprehensive documentation for all implemented changes, enabling efficient knowledge transfer among team members.
- Streamlined business processes for increased productivity through ERP system optimization.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Collaborated with upper management to drive strategy and implement new processes.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
It Consltant
Middle East Insurance Company
01.2006 - Current
- Inspected equipment, assessed functionality, and optimized controls.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
- Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
- Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
- Developed clear specifications for project plans using customer requirements.
- Led project teams in the successful completion of IT insurance system projects, ensuring timely delivery within budget constraints.
Computer Science Lecturer
Omdurman Ahlia University & Emirates College
06.1998 - Current
- Promoted a deep understanding of subject matter through engaging lectures, interactive discussions, and real-world applications of concepts.
- Facilitated parent-teacher conferences, communicating student progress and addressing concerns collaboratively for optimal success.
- Provided constructive feedback on student work, guiding them towards improved performance and greater confidence in their abilities.
- Assessed student progress regularly, modifying instructional approaches as needed to ensure continued growth and achievement.
IT & Knowledge Management Manager
Al Etigahat al Motadda Co.
01.2015 - 12.2021
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.
Education
Bachelor Of Computer Science - Computer Science
Almotamar Higher School
Omdurman- SudanHigh School -
Almoutamr High School
Khartoum - Sudan03.1992
Skills
Product development
Requirements analysis
Budget administration
Infrastructure development
Project lifecycle management
Agile framework
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Teambuilding
Multitasking Abilities
Certification
MCSE
Additional Information
A solution driven compliance and risk specialist with extensive experience in Business and definition of strategy/policy & governance along with compliance and enterprise risk consultancy, Project Management and ERP Customization & Implementation. Advanced knowledge of insurance, health insurance, education, financial, supply chain and Human capital management business domains. Long experience in teaching at different educational institutes (Universities, professional certificates)
Timeline
Agile framework
11-2022
Director of Information Technology
Sudanese for Consumer Goods Co.
01.2021 - Current
ERP Consultant
Free Lancer
06.2016 - Current
IT & Knowledge Management Manager
Al Etigahat al Motadda Co.
01.2015 - 12.2021
It Consltant
Middle East Insurance Company
01.2006 - Current
MCSE
07-2002
Computer Science Lecturer
Omdurman Ahlia University & Emirates College
06.1998 - Current
Bachelor Of Computer Science - Computer Science
Almotamar Higher School
High School -
Almoutamr High School