Amira Nagy
Sales Supervisor
Dubai
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Seasoned Sales Supervisor with outstanding leadership and analytical abilities. Over 15 years of industry experience and exceptional sales acumen. Skilled in motivating and coordinating teams.
Overview
5
5
years of post-secondary education
16
16
years of professional experience
Work History
Sales Supervisor
Cottonil
Dubai
01.2018 - 09.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Administered performance reviews and held workshops to improve performance of team.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Organized and coordinated sales team schedules to align obligations for both clients and company.
Sales Representative
Giola Langerie
Alexandria
06.2015 - 07.2017
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
Sales Executive
Junior Clothes
Alexandria
05.2012 - 05.2015
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Executive
Zewail Pharmacy
Alexandria
05.2010 - 04.2012
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Assistant
Sara Cosmetics
Alexandria
02.2008 - 04.2010
- Fielded customer questions to share information about products, availability and pricing.
- Completed orders and organized product deliveries to meet customer timetables.
- Assisted customers with prompt and polite support in-person and via telephone.
- Informed customers of promotions to increase sales productivity and volume.
Sales Specialist
Cottonil
Alexandria
03.2005 - 02.2008
- Supported retail distributors, dealers and customers through in-person and telephone support.
- Drove team revenue totals by bringing in top sales numbers.
- Accepted and processed customer payments and balanced receipts and cash.
Education
High School Diploma -
10.1995 - 07.2000
Skills
Order management
Timeline
Sales Supervisor - Cottonil
01.2018 - 09.2021
Sales Representative - Giola Langerie
06.2015 - 07.2017
Sales Executive - Junior Clothes
05.2012 - 05.2015
Sales Executive - Zewail Pharmacy
05.2010 - 04.2012
Sales Assistant - Sara Cosmetics
02.2008 - 04.2010
Sales Specialist - Cottonil
03.2005 - 02.2008
Smouha Commercial - High School Diploma,
10.1995 - 07.2000
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