
Knowledgeable and dedicated customer service professional with extensive experience in Call Center And Cash industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Customer support
Documentation and reporting
Verbal and written communication
Complaint resolution
Inbound phone calls
Logging call information
Customer service optimization
Calm disposition
Cash Handling
Client communication