Amr Abdelsalam
Branch Manager
Giza
Summary
LinkedIn Profile: http://linkedin.com/in/amr-mohamed-29596b284
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Manager "B"
Beano's
02.2024 - Current
- Direct and oversee daily operations of the cafe or restaurant
- Set and monitor performance standards for staff to achieve operational goals
- Monitor financial performance, including revenue, expenses, and profitability
- Develop and implement strategies to control costs and increase revenue.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Beano's
01.2023 - 01.2024
- Oversee customer interactions to ensure a positive experience, handling escalated issues with professionalism and ensuring customer satisfaction
- Monitor and manage inventory levels, ordering supplies as needed to maintain adequate stock levels while minimizing waste
- Assist in daily operations, such as opening and closing procedures, ensuring cleanliness, and compliance with health and safety regulations
- Help manage budgets and expenses, ensuring profitability through cost-control measures and efficient resource allocation.
Supervisor
Beano's
05.2021 - 12.2022
- Overseeing the opening and closing of the premises to ensure smooth transitions between shifts
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
- Checking in on customers to enquire about food quality and service
- Monitoring inventory and ensuring that all supplies and other essentials are adequately stocked
- Monitoring the restaurant’s cash flow and settling outstanding bills
- Resolving customer complaints in a professional manner.
Shift Leader
Beano's
01.2019 - 02.2020
Waiter
Beano's
03.2017 - 12.2018
Education
Bachelor of Law -
Cairo University
09.2019 - 05.2023
Skills
Microsoft Excel
Communication Skills
Negotiation Skills
Decision Maker
Fast Learner
Team Leadership
Operations Management
Languages
Arabic
Proficient
C2
English
Intermediate
B1
Timeline
Manager "B"
Beano's
02.2024 - Current
Assistant Manager
Beano's
01.2023 - 01.2024
Supervisor
Beano's
05.2021 - 12.2022
Bachelor of Law -
Cairo University
09.2019 - 05.2023
Shift Leader
Beano's
01.2019 - 02.2020
Waiter
Beano's
03.2017 - 12.2018