Amr Abdelsalam
Branch Manager
Giza
Summary
LinkedIn Profile: http://linkedin.com/in/amr-mohamed-29596b284
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Manager "B"
Beano's
2024.02 - Current
- Direct and oversee daily operations of the cafe or restaurant
- Set and monitor performance standards for staff to achieve operational goals
- Monitor financial performance, including revenue, expenses, and profitability
- Develop and implement strategies to control costs and increase revenue.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Beano's
2023.01 - 2024.01
- Oversee customer interactions to ensure a positive experience, handling escalated issues with professionalism and ensuring customer satisfaction
- Monitor and manage inventory levels, ordering supplies as needed to maintain adequate stock levels while minimizing waste
- Assist in daily operations, such as opening and closing procedures, ensuring cleanliness, and compliance with health and safety regulations
- Help manage budgets and expenses, ensuring profitability through cost-control measures and efficient resource allocation.
Supervisor
Beano's
2021.05 - 2022.12
- Overseeing the opening and closing of the premises to ensure smooth transitions between shifts
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
- Checking in on customers to enquire about food quality and service
- Monitoring inventory and ensuring that all supplies and other essentials are adequately stocked
- Monitoring the restaurant’s cash flow and settling outstanding bills
- Resolving customer complaints in a professional manner.
Shift Leader
Beano's
2019.01 - 2020.02
Waiter
Beano's
2017.03 - 2018.12
Education
Bachelor of Law -
Cairo University
2019.09 - 2023.05
Skills
Microsoft Excel
Communication Skills
Negotiation Skills
Decision Maker
Fast Learner
Team Leadership
Operations Management
Languages
Arabic
Proficient
C2
English
Intermediate
B1
Timeline
Manager "B"
Beano's
2024.02 - Current
Assistant Manager
Beano's
2023.01 - 2024.01
Supervisor
Beano's
2021.05 - 2022.12
Bachelor of Law -
Cairo University
2019.09 - 2023.05
Shift Leader
Beano's
2019.01 - 2020.02
Waiter
Beano's
2017.03 - 2018.12