Amr Abou Arab
Cairo
Summary
Dynamic franchise owner with proven expertise in operations management and brand compliance at ConnectHomes. Successfully enhanced customer satisfaction through effective staff training and relationship building. Skilled in crisis management and quality systems, driving profitability while maintaining high standards in service delivery. Passionate about fostering a positive business environment.
The most important thing that i am the Top Achiever all over my working titles till PRESENT and references available upon request.
Overview
9
9
years of professional experience
Work History
Franchise Owner
ConnectHomes
08.2020 - Current
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
Sales Manager
Connect Homes
07.2019 - 07.2020
Sales Expert
Connect Homes
01.2019 - 06.2019
Senior Property Consultant
Connect Homes
06.2018 - 12.2018
Property Consultant
Connect Homes
09.2017 - 06.2018
Assistant Lecturer
Arab Academy for Science, Technology and Maritime Transport
09.2016 - 08.2017
- Participated in professional development workshops to continuously improve teaching skills and stay current with industry trends.
- Adapted lesson plans based on student feedback and progress data, ensuring optimal content delivery for improved understanding.
- Participated in weekly faculty meetings and contributed to curriculum review.
- Initiated and facilitated classroom discussions.
Education
Bachelor - Business Logistics
Arab Academy For Science , Technology & Maritime T
Alexandria 01.2016
Skills
- Brand compliance
- Franchise relations
- Operations management
- Small business operations
- Verbal and written communication
- Relationship building
- Customer relations
- Client service
- Quality management systems
- Crisis management
Timeline
Franchise Owner
ConnectHomes
08.2020 - Current
Sales Manager
Connect Homes
07.2019 - 07.2020
Sales Expert
Connect Homes
01.2019 - 06.2019
Senior Property Consultant
Connect Homes
06.2018 - 12.2018
Property Consultant
Connect Homes
09.2017 - 06.2018
Assistant Lecturer
Arab Academy for Science, Technology and Maritime Transport
09.2016 - 08.2017
Bachelor - Business Logistics
Arab Academy For Science , Technology & Maritime T
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