Amr Adel Abd El Moneim
Cairo
Summary
Sales professional with proven track record in account management and strategic sales planning. Known for consistently achieving sales targets through effective client relationship building and innovative solutions. Highly collaborative, adaptable, and results-driven with exceptional negotiation and communication skills.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
2
2
Languages
Work History
Financial Senior Sales Account Manager
GTS
05.2023 - Current
- Company Overview: system integrator
- The jobs in this level are responsible for collaborate Cross-functionally with the company to effectively engage with all stakeholders in ensuring customer success, utilizing a variety of ICT technologies such as Networking, Data Centers, Cloud Computing, Cyber Security ,..etc...,to drive sales objectives
- Develop and maintain strong client relationships to drive sales and ensure client satisfaction.
- Cultivate and nurture enduring client relationships with a focus on vendors like Fortinet, IBM, Infoblox, etc... Sales growth and maximizing revenue opportunities.
- Analyze market trends and financial data to identify opportunities for growth and optimization.
- Collaborate with internal teams to deliver tailored solutions and achieve sales targets.
- Follow-up on the collection cycles for delivered projects.
- Keep abreast of the latest information technology, equipment programs, and services to enhance operational efficiency and quality of work.
- Work closely with the Presales team to address the required RFPs and presentations required and ensure timely deliverables.
- Arrange for meetings/events with potential customers to promote our new offerings and existing portfolio.
- Create detailed reports on sales activities and forecasts for sector or district managers to ensure clear communication and receipt of recommendations.
- Regularly update sales leads and forecast information on the sales application to maintain accurate data.
- Investigate and assess new deals/accounts/key accounts/dealers/re-sellers to drive sales growth and achieve targets.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Exceeded sales targets consistently by leveraging strong negotiation skills and strategic planning abilities.
Private Banking Senior Account Manager
Telecom Egypt
01.2020 - 05.2023
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
Enterprise Sales Account Manager
Telecom Egypt
01.2018 - 01.2020
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Created proposals for new and repeat customer business transactions.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Enterprise Sales Senior Executive
Telecom Egypt
01.2014 - 01.2018
- Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
- Negotiated high-value contracts with new clients, substantially increasing revenue.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Senior Executive
Telecom Egypt
01.2010 - 01.2014
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Streamlined operational processes to improve efficiency and reduce costs.
- Developed comprehensive risk management framework that mitigated potential financial losses.
- Negotiated high-value contracts with new clients, substantially increasing revenue.
- Improved operational workflows, resulting in noticeable cost reductions while maintaining high-quality standards.
- Established team priorities, maintained schedules and monitored performance.
Sales & Customer Service Representative
TE-Data
11.2008 - 01.2010
- Company Overview: call center
- Call center
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
B.Sc. of Commerce - Business administration
Ain Shams University
MBA -
ESlSCA University
Skills
Good command of English spoken & listening
Personal Information
- Place of Birth: Cairo
- Date of Birth: 03/03/86
- Driving License: yes
- Marital Status: Married
Military Status
postponement
Timeline
Financial Senior Sales Account Manager
GTS
05.2023 - Current
Private Banking Senior Account Manager
Telecom Egypt
01.2020 - 05.2023
Enterprise Sales Account Manager
Telecom Egypt
01.2018 - 01.2020
Enterprise Sales Senior Executive
Telecom Egypt
01.2014 - 01.2018
Senior Executive
Telecom Egypt
01.2010 - 01.2014
Sales & Customer Service Representative
TE-Data
11.2008 - 01.2010
B.Sc. of Commerce - Business administration
Ain Shams University
MBA -
ESlSCA University
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