AMR Ali

Key Responsibilities.

• Emergency Department Management & Development
  Led the establishment and implementation of a structured and operational Triage System within the Emergency Department (ED) to enhance the quality of emergency care and optimize patient flow.
  Developed a clear organizational framework and standardized protocols to ensure an efficient and effective emergency care system.
  Collaborated with hospital leadership to build a sustainable and resilient ED capable of managing diverse medical needs and improving patient outcomes.
• Technical & Staff Training
  Provided technical expertise and leadership to ensure the effective and sustainable implementation of the Triage System.
  Strengthened the skills of the ED team through comprehensive training programs that included theoretical learning and practical, scenario-based simulations.
  Coordinated with Medical Team Leaders (MTL), Emergency Room (ER) doctors, and the ED team to empower staff to make confident, sound clinical decisions.
• Infection Prevention and Control (IPC)
  Supported and implemented Infection Prevention and Control (IPC) measures, focusing on hand hygiene and standard precautions within the Emergency Department.
  Conducted a comprehensive IPC assessment of the ED in collaboration with the hospital's head nurse, the ER head nurse, and the IPC supervisor.
  Provided targeted support and recommendations for IPC improvements following validation by MTL and discussion with the IPC Referent.

• Oversee and manage the nursing team, providing guidance and support for daily activities.
  Lead and supervise nursing staff in both the ICU and pediatric departments.
  Respond to and manage all emergency situations, ensuring a swift and coordinated response.
• Infection Prevention and Control (IPC) supports and ensures compliance with all Infection Prevention and Control (IPC) activities and protocols.
  Supervise the organization and arrangement of Level 1 ICU and Pediatric departments to optimize workflow and patient care.
  Ensure all departmental activities are aligned with clinical and operational standards.
• Enhanced participant engagement by incorporating interactive activities and team-building exercises.

• My role and responsibilities were related to supporting and managing the nursing supervisor's team and cooperating with the hospital management for an efficient work environment.
• Ensuring high-quality nursing care, proper functioning of the hospital, and the continuity of general medical care provided for patients according to MSF Nursing Guidelines, standards and protocols.
• Defining nursing objectives, developing/amending nursing guidelines and protocols and collaborating with the Deputy Head Nurse to achieve training objectives and empowerment of supervisors. Ensuring the respect of patient interest and autonomy and the proper implementation and adherence to MSF protocols, standards and procedures.
• Regularly auditing and ensuring the maintenance of and adherence to infection control standards within the health facility. Keeping a safe hospital environment, intervening and alerting the Medical Coordinator in case of security incidents and hygiene concerns in the hospital.
• Supervising the departments and team under his/her responsibility (IPD, OT and Hygiene) and following up unit activities with the supervisors. Participating at rounds, attending meetings and facilitating collaborations.
• Planning and supervising, with the support of the HR department, the associated HR processes (recruitment, training/induction, evaluation, potential detection, motivation, development and internal communication) of the nursing staff in the project and other staff under his/her responsibility, in order to ensure having the appropriate team in terms of size, capabilities and skills.
• Ensuring efficient management of the pharmacy with the cooperation with supervisors (ensuring the weekly orders are done to avoid exceptional orders, managing expired items and regular inventories)
• In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating and communicating future needs.
• Coordinating with logistics and the Hospital Facilities Manager to ensure that the infrastructure is maintained in good condition, non-food items are tracked and kept and transfer systems in the hospital are organized (e.g. patients and medicines) ensuring appropriate staff and support equipment
• Ensuring proper and timely data collection from supervisors and assists in the analysis of monthly data for inpatient and outpatient departments. Prepares the monthly nursing and hygiene SitReps. Reviewing all nursing incident reports and intervenes when necessary

• My role and responsibilities were related to technical support, capacity building for nursing team (NTS-HN-IPC Supervisor) and remotely strategy creator and quality improvement.
• Implement MSF nursing strategy
• Contribute Annual planning
• Identify HR needs
• Ad hoc capacity building for nurses
• Creation of nursing action plan.
• Lead implementation of quality, IPC and training plan
• Focal point with referent (IPC-NURSING-MSF Academy)
• Provide MSF materials related Medical, quality, IPC and training.
• Give optimal technical support for (NSO-HN-IPC supervisor)
• Give punctual support for outreach and emergency when needed
• Demonstrate new tools and training materials
• Identifying indictors and participant in ARO
• Identify hospital needs
• Improve quality of care
• Improve IPC measures
• Provide specific training (wound care – IPC)
• Cooperate with MAM Syria to put NSO Objectives and participant in evaluations.
• Implement action plan based on SIPCA assessment and referent’s recommendations
• Follow up nursing activities based on log frame indicators
• Technical supervision for nursing care activities in each facility
• Follow up on implementation of sterilization unit protocols
• Review Monthly reporting to be included in the medical monthly report
• Monthly data analysis and share with MAM
• Keep safe work environment
• Team motivation and proper feedback
• Regular meetings with NSOs/IPC/head nurse supervisor in each facility
• Identify training gaps and put action plan accordingly.
• Leading quality of care meetings in each facility
• Identify gaps in health services provision and help enhance an action plan
• Share outcomes and feedback of nursing strategy with MAM.
• Frequent updates meeting with different referent (IPC-NURSING-MSF academy).

• Evaluated student training by observing and tracking student performance.
• Instructed students on cardiopulmonary resuscitation techniques.
• Facilitated retention of essential first aid skills through regular skills practice and reinforcement activities during classes.
• Maintained up-to-date knowledge on first aid guidelines, best practices, and industry trends to ensure the highest quality of instruction.
• Increased community awareness about the importance of first aid education through active participation in local events and outreach initiatives.
• Fostered a supportive learning environment that encouraged students to ask questions, clarify doubts, and build confidence in their abilities.

• Main tasks: Support MCP plan and rapid response team for 6 weeks
• Manage CPOC nursing team and support IPC, Pharmacy and daily routine.

• Launched new initiatives based on participant feedback surveys, demonstrating responsiveness to evolving needs within the community.
• Promoted an inclusive atmosphere by implementing diversity training workshops for staff members to better serve participants from various backgrounds.
• Collaborated closely with other departments on joint projects, enhancing interdepartmental cooperation for more efficient operations overall.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.
• Created and maintained detailed reports of daily, weekly and monthly operations.

• Consulted with organization management to assess needs and plan improvements.
• Improved new employee performance by defining clear goals and communicating performance metrics.
• Partnered with management teams to align training initiatives with business objectives, supporting strategic goals through workforce development efforts.
• Implemented a mentoring program that connected experienced professionals with newer employees for ongoing support and knowledge transfer.

• Increased patient satisfaction through effective communication and collaboration with interdisciplinary teams.
• Optimized patient care quality by updating policies, procedures, and protocols based on current best practices in clinical education.
• Collaborated with management to assess learning needs and develop customized training plans for various departments.
• Enhanced staff proficiency in clinical procedures through hands-on demonstrations and interactive workshops.
• Conducted regular audits of employee performance metrics, using data-driven insights to inform future educational interventions.
• Contributed to the ongoing improvement of the organization''s reputation by consistently delivering high-quality educational programs and maintaining a strong professional network within the healthcare community.
• Implemented innovative teaching techniques, such as simulation-based learning, to improve overall understanding of complex medical concepts.
• Evaluated clinical competencies of staff members, identifying areas for improvement and providing targeted training solutions.
• Served as a clinical mentor, offering guidance and support to new hires during their onboarding process.

• Emergency department

• ER

• NICU

• Emergency department