Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amr Ali Raslan

Pharmacist
Ashmun

Summary


Accurate Hospital Pharmacist with outstanding interpersonal skills maintains positive relationships with customers, vendors and medical professionals. In-depth knowledge of healthcare organizations and insurance providers. Committed to preparing and dispensing medications in accordance with established hospital guidelines.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Hospital Pharmacist

El-Araby Hosbital
01.2022 - 02.2025
  • Verified safety and accuracy of physician orders.
  • Dispensed and procured medicinal products and supplies used in hospital.
  • Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
  • Provided accurate drug information to healthcare providers on the safe use of medications within the hospital setting.
  • Assisted with the development of clinical practice guidelines and protocols to ensure evidence-based medication use across the institution.

Pharmacy Manager

Own Pharmacy
01.2021 - 12.2024
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.

Call Center Representative

Bazid Pharmacies
09.2020 - 06.2021
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Education

Bachelor - Pharmaceutical Medicine

Faculty of Pharmacy
Tanta, Egypt
04.2001 -

Skills

Dispensing medications

Timeline

Hospital Pharmacist

El-Araby Hosbital
01.2022 - 02.2025

Pharmacy Manager

Own Pharmacy
01.2021 - 12.2024

Call Center Representative

Bazid Pharmacies
09.2020 - 06.2021

Bachelor - Pharmaceutical Medicine

Faculty of Pharmacy
04.2001 -
Amr Ali RaslanPharmacist